The best part about the Rio Mar was the staff. They were very accomodating when we asked to switch rooms, and they helped us promptly with a smile. All of the restarant staff were likewise very polite and were happy to make suggestions and engage in conversation. The rooms are very adequate, although a bit on the small side. At... more

My Fiance and I simply loved the resort. We had a great view on floor 5. The Spa package was great, the best massage i ever had. The food was costly but great taste, Our favorite was Shimas and the pastries at ERL cafe, although the cafe servers were a bit slow at service. Make sure you take a tript... more

The main problem is that the hotel is trying to be all things to all types of people; couples and families and the dining experiences are not good. Admittedly we came during the school vacation time but the hotel should still be meeting the needs of its other guests too. My husband wanted to play some golf and we both... more

The beach and the grounds are beautiful and so is the rain forest! The spa treatments are fabulous....and the hotel is ok. We ate at the Steakhouse and the Italian place, both were very good. There are other properties in PR that I enjoy more. more

Who would have thought that I would have been happy spending 5 nights in Puerto Rico in the heat and humidity. But, this is where the conference was being held so the only choice was not to attend at all. Puerto Rico is hot and humid in June, however, the ocean breeze kept it tolerable during the day and downright... more

Although the setting is beautiful the hotel is showing its age. There are a lot of maintence issues scattered throughout the property. The restaurants are so over priced its ridiculous. The best way to do it is rent a car and try some of the great local restaurants located near the resort. Don't bother asking the concierge they don't really... more

The hotel is just at the edge of the rain forest and on the ocean. The hotel's landscaping and pool are exceptional. The food and drink prices are too high. We learned via this website to stop at the grocery store/liquor/wine/beer/soda store before you get to the resort. This saved us most of the $5-$8 fee for a soda/wine/beer. The... more

We stayed at the Rio Mar over Memorial Day weekend (Friday - Wednesday). We arrived on Friday night around 11:00 and were told that there would be a 'minor inconvenience.' Since the hotel was apparently overbooked, we had to stay in the living room of a suite on a SOFA BED for 2 nights. The living room was closed off... more

I stayed from the 6th to the 8th of June along with my husband and my two toddlers, and I was sorry I did not stay longer. Yes, prices were inflated, mostly on dining, but the food was great and it was worth the amount of money, and there are other off-site dining options as well. I booked a standard... more