I have stayed their four times, twice at the hotel and twice at the Arcos suites and I have had to move each time. It seems when a person checks in they give you the worst room in the place and if you don't complain then that is what you get.They do have some ok rooms so after a couple... more

Let me start by saying I knew exactly which one of the three Los Arcos Brand hotels in Puerto Vallarta I wanted to stay at. After research and reading reviews, I chose Los Arcos Suites because I wanted something that was a little quieter. I didn't care that it wasn't right on the beach or didn't have a restaurant (like... more

First off, don't believe the negative comments about this place. They are not referring to the Los Arcos Suites. They are confused by the fact there are 2 other properties as well. I booked my room through Hotwire, for $39 a night. The hotel is not on the beach...as it clearly states everywhere. It is only a quick 2 minute... more

I found out about this site from another irritated Los Arcos customer who said she was going to give a piece of her mind. This is the classic bait and switch. You get the awesome room online, and get there and its a dump. We had stains on the sheets and towels, and i killed one cockroach and trapped the... more

Being a bit of a snob when it comes to hotels, I found myself a little disappointed upon arrival at this hotel for a few reasons... 1) The picture this hotel advertises with makes you believe it is ON the beach. It is not. It is about 1.5-2 blocks inland. The real beachfront hotel is in fact another hotel, named... more

I just returned from PV - and before going I stumbled upon this link, which gave me great concern about the place my sister and I had chose to stay. The reveiws posted below prompeted me to call the hotel directly and confirm our reservation. It also helped me clarify that there are 3 Los Arcos properties ... the Playa,... more

We stayed at Los Arcos Suites for 10 nights and had a room next to the pool, which was heated and seldom used. Staff cleaned the pool every morning and checked the chemical levels frequently. The enclosed courtyard where the pool is located stays quiet and provides a nice retreat from the hustle and bustle of city life. The room... more

Seventh time in Puerto Vallarta--first time at Los Arcos Suites. By far our favorite. Staff very accommodating and our suite was quite nice. We enjoy being in town much better than out in the hotel district. Stayed out in hotel district 3 times and at Playa Los Arcos 3 times. Los Arcos Suites suited us the best. Have already booked... more

I have just returned from Los Arcos Suites, at least my 15th time to stay in this property. It is many times confused with the other 2 Los Arcos hotel properties and often reviews of this hotel are simply in error, not this hotel but one of the others. The hotel is an 'L' shaped, four story building that's a... more