We stayed here for 8 days this June. Everything was as good or better than we had hoped. Check in: It went very well. We received an ocean front room. Greeted warmly but it was only 11:30 so we had to wait an hour or so until the room was ready. We went and had a snack until then. Room:... more

My husband and I were in Cancun from June 7-24, 2008. We stayed at Cancun Palace with our 3 daughters (ages 14, 17, and 22) from the 7th to the 13th (we moved to Sun Palace after the girls left from the 13th to the 24th). At Cancun Palace we had adjoining rooms 546 and 548 which were in the... more

We were at the Cancun Palace for 6 nights (Jun 21st - 27) with our two teenagers (13 and 15 years) and we had a wonderful relaxing time. The hotel staff was extremely friendly and I don't recall ever being asked so many times if I wanted anything to drink. I was particularly impressed by how hard-working the staff was... more

I booked a stay May 25th - June 2nd (check out date). Our entire stay was marvelous and we enjoyed our vacation for these 8 days UNTIL check out. Upon arrival, everyone greeted us very well and welcomed us. They placed the yellow bracelets on us and told us not to lose them. When checking out at approximately 2:00 pm,... more

I have just been on an educational to Mexico, so working in travel i had an idea what to expect. HOW WRONG WAS I!!!! The Royal Cancun was breathtaking, the staff were fantastic, the food just everything. I can honestly say i could not even think of anything bad about this place. I stayed in other hotels in Cancun and... more

Just returned from a June 11-20 trip to Cancun Palace. Our last few Mexico stays were Riu Palace Mexico in Playacar, Dreams Tulum, and Vallarta Palace in Nuevo Vallarta so it had been years since visiting Cancun and I wasn't sure what to expect. Arrival was quick and easy. It seemed the airport timeshare sharks aren't near as aggressive as... more

Ok to start, I am an 18 year old kid who just graduated high school so keep that in mind. My first thought while walking around on the first day was this place is amazing. Everything is beautiful and the staff is amazing! They are all extremely nice and sure seem like they are there for anything you need. I... more

Our family just returned from Cancun Palace and I must say that it was awesome! Our 7 & 12 year old did not want to come home they had such a wonderful time. The kids club has so many activites and things to do it was a real treat for them to go. Even the 12 yr old had a... more

This Hotel is absolutely fantastic. The staff can't do enough for you they all work very hard. The rooms are lovely and the queen size bed we had was great. The best night sleep i think i've ever had. We never heard any noise for anyone else once we were in our room. However we were the end of the... more