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Royal Solaris Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 942 reviews
942 Reviews
5.0 of 5 stars
345
4.0 of 5 stars
300
3.0 of 5 stars
91
2.0 of 5 stars
116
1.0 of 5 stars
90
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#36 of 160 hotels in Cancun
Description: All-Inclusive Hotel comprising 2 buildings (one in Moorish style) set on white sand beach overlooking the Caribbean.
  • Address
    Boulevard Kukulcan Km 20.5
    Hotel Zone
    Cancun 77500
    Mexico
Check Rates: $298 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 939 traveler reviews
  • What to Expect:
    • 3.5 based on 464 reviews Rooms
    • 4.5 based on 466 reviews Service
    • 4 based on 464 reviews Value
    • 4 based on 465 reviews Cleanliness
    • 4 based on 132 reviews Pool
  • Recommended For:
    • 70% based on 504 reviews Families with teenagers
    • 60% based on 504 reviews Families with young children
    • 60% based on 504 reviews Young singles
    • 40% based on 504 reviews Older travelers
    • 40% based on 504 reviews An amazing honeymoon

Reviews of Royal Solaris Cancun

( 1-10 of 942 )
5 of 5 stars
new jersey
Aug 28, 2008
1/2 found this review helpful

I stayed at the Royal Solaris with my sister in August 2008. We had an AMAZING time! The beaches are beautiful, the room was clean, and the staff was incredibly friendly and curteous. They really go out of their way to ensure customers have a great time. The entertainment crew was wonderful. There are nightly shows which are amazing. The... more

5 of 5 stars
Stewartsville, new jersey
Aug 28, 2008
0/1 found this review helpful

We have been to the Royal Solaris at least 7 times. The first time we went I took my boyfreind for his 40th birthday, just the 2 of us. We then got married, and took our daughter and my parents . We then went to a Palace resort, and then we went back to the Royal Solaris the following years.... more

4 of 5 stars
Toledo, Ohio
Aug 26, 2008
3/3 found this review helpful

We went to Royal Solaris for our honeymoon. I enjoyed our stay there. It wasn't perfect, but for the money we saved, I would go back. The best part of our stay was the staff. We really enjoyed getting to know the servers and bartenders who worked amazingly hard all day long. They really went out of their way to... more

2 of 5 stars
North Jersey
Aug 18, 2008
1/4 found this review helpful

Nice looking hotel in gorgeous location but not the family resort it is touted to be. Granted it is in Cancun and there is going to be partying and drinking but at a resort that bills itself as a family resort I didn't expect to see people doing body shots at the pool bar and parading around suggestively in full... more

4 of 5 stars
Connecticut
Aug 17, 2008
2/3 found this review helpful

Our family of 4 had a great week at the Royal Solaris. We really did not know what to expect having never been to Cancun before or been to an all inclusive resort. The staff was very attentive, our room was nice, the pools were great, the food was delicious and varied, the beach was gorgeous. We would highly recommend... more

Aug 17, 2008
2/4 found this review helpful

Our family chose the Royal Solaris Cancun Hotel because based on the reviews, it appeared to be family friendly. Unfortunately, our family did not have a good stay because our hotel room was broken into within 24 hours of our being placed in a ground floor room. We lost several thousands of dollars in property so we reported the theft... more

2 of 5 stars
Thousand Oaks, CA
Aug 15, 2008
2/5 found this review helpful

After reading so many conflicting reviews of this hotel, I arrived at the Royal Solaris with an open mind and high hopes for a great experience. I was sure that the negative reviews were generated by people impossible to please and looking for problems to complain about. I was wrong. Let's start with a little perspective: I am 46, my... more

Aug 10, 2008
4/4 found this review helpful

My girlfriend and I, both in our 20s and residents of the US, were in cancun for a week in the beginning of August and decided that the solaris would be a perfect fit for our purposes, which turned out to be completely true. We didnt go to cancun to stay in the hotel zone for a whole week, but... more

4 of 5 stars
Oceanside, CA
Aug 3, 2008
1/1 found this review helpful

This was my 8th time in 15 years. Friends of mine asked me to go and use their Timeshare 2nd room. They did family things, so I was single. Good and bad, met new friends, ate alone. The rooms improved their A/C and are very nice. The drinks were weak, but strong enough to keep the party going, without having... more

2 of 5 stars
LONGVIEW,TEXAS
Jul 31, 2008
1/1 found this review helpful

My wife and I visited the Royal Solaris Cancun april22 thru april 28 2008 although this was my wifes first trip to cancun ,I had actually been there several times before and stayed at several different resorts including Moon Palace which is hard to beat .The RS was okay ,the room was adorned in roses and had champagne as it... more

Reviews of Royal Solaris Cancun

( 1-10 of 942 )
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