We had a wonderful experience at NH Krystal. Beautiful room view, excellent food, friendly and efficient staff, pleasant swimming pools. This hotel is a great choice for those who doesn't want to get cabs or buses to go to good restaurants and discos. Great localization. We loved it! more

The hotel was HORRIBLE!!!!!!!!!!!!!!! Service was bad, rooms were EXTREMELY noisy! You could hear EVERYTHING your neighbors were doing ... and I mean EVERYTHING. It was the first time I was not able to sleep for the entire night. I fell asleep in the morning because of exhaustion. more

I love everything about our stay at NH cancun, we had problems at the airport, with the taxis and we were dissaponited, but as soon as we arrived to the hotel everything seemed to change, The hotel is very clean, comfortable and everything was easy and calm, starting with the front desk, they really have a helpful, efficient staff who... more

Our stayed at the NH was excellent, is the first time we come to cancun and we loved it thanks to the NH; its the best hotel if you're planning to go to the clubs, they have a wonderful mexican restaurant with miriachi. The only thing i didn't like was the spa, very poor, but you should really give it... more

loved the hotel it was a great experience for me and my wife, the food was excellent. The service was also one of the main reasons we would recommend this hotel, the people that work there are really nice, the maids and waiters and of course Ambar she really makes a difference at the hotel, she helped us in everything... more

On the first night of our visit to Cancun, Mexico, June 13, 2008, we were approached by a street vendor offering some “deals” (discounted tickets to area attractions) to convince us to listen to a “breakfast presentation” the following morning at the NH Krystal Cancun. He stated the presentation would include a free breakfast and a 90 minute presentation after... more

Ok, to start off I always take reviews with a grain of salt. I know that everyone has their own preferences and opinions...this being said...this is mine. To start with the good...The club room that we stayed in on the 7th floor was very nice with a great view. None of the rooms have balconies, but do have a nice... more

We stayed at the NH Krystal from July 3rd to July 8th. We arrived at the hotel the night of the 3rd tired and ready to rest. When we got to the hotel they had gave our oceanview rooms away. We had made our reservations several months before the trip. So we felt that this was very unfair. They stuck... more

Excellent Stay . we wil stay again on this Hotel, excellent staff service. more