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Riu Cancun

Riu Cancun
Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,923 reviews
1,923 Reviews
5.0 of 5 stars
1074
4.0 of 5 stars
489
3.0 of 5 stars
149
2.0 of 5 stars
139
1.0 of 5 stars
72
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#21 of 162 hotels in Cancun
Description: Situated in the heart of Cancun, this magnificent oceanfront property rests on an expansive fine-sand beach.
  • Address
    Blvd Kukulcan Km 8.5, Manzana 50, Lote 5
    Zona Hotelera, Quintana Roo
    Cancun 77500
    Mexico
Check Rates: $371 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 1,916 traveler reviews
  • What to Expect:
    • 4 based on 1,293 reviews Rooms
    • 4.5 based on 1,293 reviews Service
    • 4 based on 1,276 reviews Value
    • 4.5 based on 1,292 reviews Cleanliness
    • 4 based on 472 reviews Pool
  • Recommended For:
    • 70% based on 1,392 reviews Young singles
    • 60% based on 1,392 reviews Families with teenagers
    • 60% based on 1,392 reviews An amazing honeymoon
    • 40% based on 1,392 reviews Families with young children
    • 40% based on 1,392 reviews Older travelers

Reviews of Riu Cancun

( 1-10 of 1,923 )
5 of 5 stars
South Wales
Sep 4, 2008

Well...where do i start? We absolutely loved the Riu Cancun!! We stayed at the Riu Cancun from 26th June 2008 for two weeks. We travelled with Thomson’s and everything was great from start to finish! Apologies in advance for the long review, but I wanted to cover as much as I can for you! The flight with Thomson’s was great.... more

5 of 5 stars
Southampton, United Kingdom
Sep 2, 2008

We stayed at the riu cancun for 10 nights in aug 06 and we had a fab time all round. There was so much to do for everyone adults and the kids the fun never stopped from morning till night. The pools were brill, food was brill, the rooms were great and they were very clean and looked after. The... more

3 of 5 stars
san diego, ca
Sep 2, 2008

Most people in Cancun are very friendly but the staff at the Riu tops them all. You get what you pay for in terms of the room and hotel grounds, but the service was outstanding. Yes sir, no sir, may I help you sir? Awesome - thank you Riu! I'm a meat and potatoes guy - very happy with the... more

5 of 5 stars
England, midlands
Sep 2, 2008

We had a fantastic holiday at the Riu Cancun. The service was exceptional, the staff went out of there way to please us. The food was fantastic with plenty of variety. The hotel had four fantastic pools with something to please everyone. The entertainment team was great fun and worked very hard. The beach is beautiful and the sea water... more

2 of 5 stars
Nashville
Sep 1, 2008
0/2 found this review helpful

In 2005, we stayed at Dreams Cancun for our honeymoon and LOVED everything...the food, the premium beverages, the calm, quiet of the "romance" tower and the views. By comparison, we found the Riu Cancun to be lacking -- cheap liquor, poor drink quality, mediocre food and an all-around spring break kind of atmosphere. We were originally placed in a room... more

Aug 31, 2008
1/1 found this review helpful

Great location. Great ocean view room, clean with in-room bar. Rooms are nice. Beach is white sand, clean and really nice. Can walk for miles on the beach. Food is very good and lots of it. Huge buffet in main restaurant (breakfast, lunch & dinner) that changes slightly for ethnic foods each night. Brazilian bar-b-que and Japanese restaurants in hotel.... more

5 of 5 stars
Buffalo, New York
Aug 28, 2008
2/2 found this review helpful

Just got back from a 7 night stay from 8/19 to 8/26/08 with my husband, 2 teenage daughters and one of their friends. This place is better than great and we can't wait to go back. We booked through Funjet Vacations and they are also first rate all the way. Check-In: We arrived around 1:30pm and were served drinks immediately,... more

5 of 5 stars
Allentown, Pennsylvania
Aug 28, 2008

I was all set to rate this resort a 4 but have to give it a 5. I visited this resort from Aug 16th to Aug 23rd and I stayed in a Jr Suite. The room was very nice. Everything was nicer than expected. The food was very good. I'm a very, very picky eater and from the first day... more

4 of 5 stars
Michigan
Aug 27, 2008
2/2 found this review helpful

We stayed at Riu Cancun from Aug. 18th- Aug. 23 :-) We booked through our local travel agent using Apple Vacations. Apple Vacations primarily uses an airline called USA 3000, we flew out of Chicago and the ride was smooth both there and back (direct flights). Customs in Cancun took seriously 20 minutes possibly because we flew in on a... more

3 of 5 stars
sunlover1986
Aug 27, 2008
2/8 found this review helpful

Our first time in Cancun was 3 years ago and we loved it so decided to return. Unfortunatley Cancun has gone down hill since we last came. The hotel was a good hotel but it is just a shame about the other people staying there! The hotel is mainly full of young Americans who are there to get drunk all... more

Reviews of Riu Cancun

( 1-10 of 1,923 )
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Riu Cancun Also Known As

Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico