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Great Parnassus Resort and Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 456 reviews
456 Reviews
5.0 of 5 stars
100
4.0 of 5 stars
130
3.0 of 5 stars
65
2.0 of 5 stars
79
1.0 of 5 stars
82
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#62 of 160 hotels in Cancun
  • Address
    Blvd. Kukulkan Km. 16.9 Lote 52-04
    Zona Hotelera
    Cancun 77500
    Mexico
Check Rates: $370 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 454 traveler reviews
  • What to Expect:
    • 3.5 based on 390 reviews Rooms
    • 3.5 based on 394 reviews Service
    • 3.5 based on 387 reviews Value
    • 3.5 based on 390 reviews Cleanliness
  • Recommended For:
    • 60% based on 445 reviews Families with young children
    • 60% based on 445 reviews Families with teenagers
    • 30% based on 445 reviews Older travelers
    • 30% based on 445 reviews Young singles
    • 20% based on 445 reviews An amazing honeymoon

Reviews of Great Parnassus Resort and Spa

( 1-10 of 456 )
2 of 5 stars
Moose Jaw, Sask.
Aug 31, 2008
1/3 found this review helpful

My girlfriend and I stayed at the Great Parnassus for 2 weeks in Feb. 08, Everything was good until the last day. We checked out of our room at noon and because our flight was not until after midnight arrangements were made to lock up our bags in their baggage room and were assured that they would be safe. When... more

Aug 31, 2008
2/2 found this review helpful

My wife and I stayed at the Great Parnassus from the 1st of July to the 10th of July. We booked this hotel after canceling a reservation at another resort after looking at some reviews on Trip Advisor. First, our ride to the hotel was very fast as it is in close proximity to the airport. We were used to... more

1 of 5 stars
Pennsylvania
Aug 23, 2008
0/6 found this review helpful

I'm not sure where I should start, I would not stay with this hotel again if they paid me. First off, I booked a deluxe room/with air from thier website that redirects you to a travel agent (itravelsolutions) and completed the booking and my card was charged for the air and a hold was on the hotel charge. The next... more

4 of 5 stars
Bklyn, NY
Aug 19, 2008
1/2 found this review helpful

I had a great time at Great Parnassus. I am like everyone else. I read the reviews and prayed that the good reviews were true and the bad reviews were over-rated. Well, I have to say that the good reviews won and now I get to write my own review. We stayed Aug 11th-18th. I loved the hotel. First: The... more

Aug 19, 2008
0/3 found this review helpful

Just got back and am so glad to be home.The Hotell room is not bad .That is where the positive ends.The Food is borderline inedible.The drinks are every bit as bad.How they can screw up a Margherita in Mexico I will never know.We tried almost all the Restaurants and did not find one good one.We are not picky or overly... more

4 of 5 stars
kansascity
Aug 19, 2008

We stayed here from June 30 thru July 9. We got married in the gazebo on July 4th. It was the most beautiful wedding I could've asked for. Everything was done for us and the staff went out of their way to make sure we got whatever we wanted. We tipped our wedding planner good and got a big vase... more

2 of 5 stars
Fayetteville, AR
Aug 17, 2008

My family and I have been to several all inclusives in Cancun including the Moon Palace, Iberostar, Playa Palace, etc. this was by far the worst experience we've had. Food was mediocre at best. Every restaurant is hot... no air conditioning in the main areas. They are also very short on high chairs (we traveled with a 10 month old)... more

3 of 5 stars
Glasgow Scotland
Aug 17, 2008
1/1 found this review helpful

Ian 37, Joanne 37,Cameron 10, Jordan 8. Our third trip to Cancun and gotta say we had a great time. We had a family room with a seperate area for the kids and the room was immaculate. A slight downside was we were at the Hilton side of the hotel and the Hiltons genarator is a bit noisey but it... more

1 of 5 stars
Chicago, IL
Aug 15, 2008

We went to Cancun for our 10 year anniversary, and booked an "Apple Square deal" where you are guaranteed a "5 apple" hotel, although you don't know what you get until the day before your trip. We have stayed at another "5 apple" hotel in Puerto Vallarta (La Jolla de Mismaloya), so we thought we could expect the same level... more

3 of 5 stars
Birmingham
Aug 11, 2008
2/2 found this review helpful

Just got back from 2 weeks holiday. Some of the negative reviews may be a bit over exaggerated but to be honest this is not the best hotel we have been to. There are a number of things wrong with the place the food is definitely not as good as they make out on the website. Most of our meals... more

Reviews of Great Parnassus Resort and Spa

( 1-10 of 456 )
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