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The Royal Cancun

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 605 reviews
605 Reviews
5.0 of 5 stars
402
4.0 of 5 stars
123
3.0 of 5 stars
23
2.0 of 5 stars
37
1.0 of 5 stars
20
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 157 hotels in Cancun
Description:
Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite... Conveniently located next to the New Gran Caribe Real Cancun in the heart of Cancun’s Hotel Zone, THE ROYAL is an Adults Only, all-suite, all-inclusive resort, combining outstanding facilities with exceptional amenities, where guests will experience a truly extraordinary escape. more » « less
  • Address
    Blvd Kukulcan Km 11.5 HZ
    Cancun 77500
    Mexico
Check Rates: $488 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 601 traveler reviews
  • What to Expect:
    • 5 based on 540 reviews Rooms
    • 4.5 based on 541 reviews Service
    • 4.5 based on 538 reviews Value
    • 5 based on 544 reviews Cleanliness
  • Recommended For:
    • 80% based on 593 reviews An amazing honeymoon
    • 60% based on 593 reviews Older travelers
    • 20% based on 593 reviews Young singles
    • 10% based on 593 reviews Families with teenagers
    • 0% based on 593 reviews Pet owners

Reviews of The Royal Cancun

( 1-10 of 605 )
1 of 5 stars
Lubbock Tecas
Jul 1, 2008
1/15 found this review helpful

I just got back from Cancun, having visited in the past, this would be the first time staying at this resort. I was orginally suppose to stay at the Gran Cribe sister resort to the royal, but when I arrived the resort had overbooked and I was told that I would be staying at The Royal. Okay an UPGRADE! and... more

Jun 29, 2008
7/7 found this review helpful

My husband and I stayed at the royal june 23-28. It was absolutely amazing. We celebrated our first wedding anniversary. Everyone spoiled us, I felt like a princess. From the moment we checked it to the time we left everything was just wonderful. The rooms are awesome, we stayed in a royal junior suite and the view of the ocean... more

5 of 5 stars
Grand Rapids, MI
Jun 29, 2008
3/5 found this review helpful

The hotel is wonderful! We recommend it to anyone looking for a relaxing trip away. Good: We arrived around noon and were shown to our room right away. There were a couple things we hadn't done correctly prior to arriving, and the front desk's response was always "No problem!" We stayed in both the Royal Corner Ocean Suite and the... more

5 of 5 stars
durham, nc
Jun 28, 2008
8/8 found this review helpful

We mom, sister and i stayed at the Royal from June 22nd-26th and had an excellent time. As others have stated the best part of the resort is the service and staff. They are really some of the nicest people i have ever met. The food was also great. Spice, the buffet, for breakfast is a must do and they... more

5 of 5 stars
St. Louis, MO
Jun 28, 2008
8/10 found this review helpful

This was our first time in Cancun and it was a Honeymoon Trip. The Royal Cancun exceeded our expectations!!!!!! I couldn't imagine staying at any other hotel when we visit again. The food was excellent, the service was excellent, the pool & the beach were excellent! I have to mention the entertainment/activity staff, they were fabulous!!!!!!!! Not sure how to... more

Jun 27, 2008
9/9 found this review helpful

My wife Alisa and I returned from a great stay at The Royal in Cancun. Since I rely on and enjoy reading as many trip reports as I can, I thought I’d return the favor. This is an abridged version to the hotel review section so people don’t give me a hard time about things that they don’t want to... more

Jun 26, 2008
1/1 found this review helpful

Me and my boyfriend stayed here for 2 weeks from the 9th - 23rd May (sorry for the late review). It was the best place we have ever stayed. We booked a Royal Ocean View room. The only thing that we didnt like about it was that we were told that we could do the online checkin and would have... more

Jun 24, 2008
8/9 found this review helpful

My husband and I had been to Cancun together once before and got so terribly sick (weren't quite sure how we were going to make it back on the plane!) that it took nearly five years for us to consider going back. My only "must have" requirement was a four star or higher all-inclusive hotel. We asked for recommendations but... more

2 of 5 stars
Bradenton, Florida
Jun 24, 2008
8/20 found this review helpful

My husband and I (age early 50’s) stayed at The Royal Cancun for 7 days, June 3-9, 2008. The hotel is situated very close to the major road that runs through the Hotel Zone of Cancun and across from a busy Plaza which includes Pat O’Brien’s, Margaritaville, Outback, and other popular night spots. (I have included some photos.) We had... more

5 of 5 stars
New Jersey
Jun 24, 2008
2/3 found this review helpful

The food and the service was phenomenal! We stayed for our honeymoon. You couldn't ask for a more elegant hotel either! The restaurants within the hotel were amazing. The buffet was awesome too! The service was unbelievable. I will most likely be staying at the same hotel in the future!!! Definitely book this one!!! more

Reviews of The Royal Cancun

( 1-10 of 605 )
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The Royal Cancun Also Known As

Address: Blvd Kukulcan Km 11.5 HZ, Cancun 77500, Mexico