We returned home on Sunday after 2 weeks at HVWS. We were a bit worried after reading reviews posted here but we need no have been. Have no complaints about the food in fact put on a bit of weight, The staff were all helpful and worked really hard especially the chambermaids. Cocktails were ok especially the Chi-Chi. Penny &... more

I was concerned about this hotel after reading all the terrible reviews but I have to say, it was much much better than I thought it would be. Don't get me wrong, it is not a four star hotel, however apparently it is being changed to a three star hotel next year which would be more apt. We were greeted... more

I travelled in a group of 6 and we were all a little aprehensive about going but all our past holidays have been fantastic so we thought a holiday is what you make it. After a little under 2 hours delay from Gatwick we arrived at Cozumel Airport, Its fairly small, immigration fairly slow and the baggage even more so... more

We Stayed at White sands Holiday Village in Septemeber 2008 So like the rest of you reading these bad reviews i was thinking oh no what have i done I travelled to Cozumel with my daughter who is 14, on arrival at gatwick we did nt wait very long as we had premier seats as A part of our package... more

Booked our holiday with first choice months ago after spending a very enjoyable holiday in their Holiday Village, Dominican Republic last year. As the holiday grew closer we started to worry a bit about the terrible reviews that this resort was receiving on tripadvisor! We seriously considered changing our holiday right up to the week before we left but, in... more

We stayed at the White Sands Holiday Village from 23rd August till 6th September 2008. We were very worried due to the negetive reviews we had read. but!!! on arrival our check in was quick and easy, our bags arrived a few mins after we had got to our room, which was large and roomy, we also had the kids... more

We have just returned from 2 weeks in White Sands and after hearing people saying about the bad reviews on this site (which we didnt look at before we booked) I thought I would add mine! In the taxi from the airport the other passengers were already complaining about the resort because of reviews they had read - we wondered... more

Just returned from one week’s holiday in Cozumel, only stayed one night in the White Sands Holiday Village, but believe me that was enough. I read the reviews on trip advisor after we booked the holiday (last minute) through first choice and was unable to change it without losing 95% of the holiday cost. So we decided to go, hoping... more

I am amazed at what people can complain about. We had a really great time and would go back. When we booked this holiday about 5 weeks before we were due to go we read a number of really bad reviews on Tripadviser and not many good ones. This is probably because people like to have a moan about the... more