I stayed at this hotel for a weekend with my family. We have asked for a non smoking room. I soon as I opened the room door I was hit by the smoke odor. I spoke with the concierge and her solution was to give me a spray which actually smelled worse! The odor was coming from ventilation. If you... more

We stayed at the Best Western for four (4) weeks and thoroughly enjoyed our stay... The personnel were fantastic and extremely helpful... During our stay , we had the grandkids over once a week to use the pool , which was in great condition... I was working in Guelph and had to leave early most mornings (06:00am) , but the... more

The Concierge service was great, the location of the hotel was perfect. We missed breakfast due to sleeping in. But it was worth it for the Beds are so comfortable. I pulled the sheets just to see what matress sets you guys use...Excellent choice. Checking was so quick and there was no problems with the booking of the room. Swimming... more

My family and I recently stayed at your hotel and had an amazing time. We enjoyed all the amenities and the excellent service from all your staff. We highly recommend you to all our friends and family. Good job and keep up the excellent work. more

The staff was the difference for me. I was very surprised at the treatment I received. We had a nice room and the pool was very clean and a great size. When I return to visit family I will stay here for sure. more

My family and I travel alot, and we have stayed in dozens of hotels over the years. Never have I been so satisfied as I have been at Best Western Cambridge. It is beautiful as soon as you walk in, and the concierge was very knowledgeable and friendly. They did their absolute best to make us feel welcome. The pool... more

what a nice stay, I have a one year old who really loved the pool. was so nice to see that there still is staff who are so helpful and nice. Was clean and very warm and friendly. would love to go back. we all had a great time and got some much needed quiet at night and sleep. Samantha... more

what a great stay .I have a one year old daughter and she had a blast, she really liked the pool. The food was great too, Very clean and the people working there were very nice and could not do enough to help out. Would go back anytime. A++ Samantha Strouble. more

I had stayed at this Best Western with my family while heading down to The Africian Lion Safari. The staff were very accommodating and friendly. Very clean rooms. My kids had an excellent time in their magnificient pool. The Director of Sales even personally thanked me for being a guest at his hotel. I stayed at other hotels and I... more