We recently visited Ottawa as we had never been there before. The hotel is fairly convenient to downtown, and Parliment buildings etc. Nice room, we had a one bedroom suite, full kitchen and 2 TV's. Had a minor issue with the thermostat in the bedroom which was taken care of in less than 5 minutes. Staff was very helpful in... more

First the positives: Location is at short distance of many attractions. It took me less than 10 minutes to reach the Congress Centre where I was attending a conference. Staff at the front desk is friendly and helpful. Good selection of TV cable channels. Kitchen in the standard room had the basic necessities. Small but well equipped gym in the... more

I have just returned with my family from a very good 2 nights stay at this hotel. I am not saying it was 100 per cent perfect but it was very close - taking into account you get what you pay for I'm sure some of the much more expensive hotels offer different things. Booking was very easy, and enquiries... more

This could be a really great hotel. It has all the important things going for it. Large rooms and in a great position - quiet side street but within easy walking distance to most attractions. The bad things could so easily be improved. We arrived at the hotel at about 7 p.m. after taking our time driving from Toronto -... more

I rarely stay at Holiday Inns. My experiences have never been good. In this case, the hotel was predetermined by my company and I didn't have any choice. Although not a horrible place, my impression of the chain in general is not changed from the H.I. Ottawa. The most notable thing was that the room was dark. They must have... more

We have been a regular traveler to Ottawa, in many occasions, more than twice a year and have stayed in many different hotels but I have never experienced such a bad customer serivce and hotel cleaniness that is disgusting. We had prepaid for this hotel service exactly one month in advance, and when we arrived, we were told that since... more

A very unassuming hotel at first glance but this property is the closet to the Ottawa cannel. The rooms are spacious and well looked after. I stayed in a business class upgrade with a great king bed and walk in closet. Without a doubt this is the most courteous and professional staff I have ever come across. I don’t simple... more

I was put into this hotel by my employer... At first, I was really disappointed because they put my colleague at Novotel which was supposed to be a much nicer one... after looking at the Holiday Inn's website, I was absolutely not looking forward to this trip. But having stayed here for 3 nights between Dec 17-20, 2007, I am... more

Nice, quiet hotel in residential area 2 blocks off Elgin Street. Staff were very nice and attentive. Lobby was always clean and no long waits for elevators. Internet access in lobby. I had asked for a top floor room and got exactly that. Nicole checked us in and Ronnie & Conner gave us some hometown diners to check out. I... more