From the fresh contemporary decor, to the helpful and polite staff, to the fabulous bathrooms, this hotel was a constant delight. The hotel's location couldn't be better. It's close to downtown shopping and the Bell Centre; Place des Arts is a little farther, but still within comfortable walking distance. The rooms are tastefully appointed, spacious, and very clean. The bathrooms... more

We spent 2 nights towards the end of May 08. I was expecting some kind of 'catch' given the price and pictures, but I was truly pleasantly suprised. The lobby is every but as oppulent as in the pictures, and the rooms excellently appointed with modern furnishings. A great bathroom with a double wash basin, lovely shower and a great... more

I would recommend this hotel to anyone looking for comfort in a great location. The superior room is a good size and the bathroom in particular is well stocked with generous Molton Brown products and plenty of towels (always a good sign). We didn't try the restaurant and couldn't find the bar (if there is one) so can't comment on... more

I stayed here for 4 nights is May 2008. I had room number 810. As the other people have said it was a fabulous room. It was a little on the dark side and certainly felt very corporate rather than relaxing. Beds are very comfortbale but have one of those annoying wooden skirts bits which I kept hitting my shins... more

The location is pretty good. Room is spacious with separate kitchen/living area. There was a construction at the time we stayed. It started pretty early around 7AM and the whole room was vibrating and noisey. The concierge is not experienced. If you are looking for a place to relax with great concierge service, this is not the right hotel. For... more

I'm giving this hotel an above average rating mainly for the enormous bathroom and the overall size of the suite, along with pristine cleanliness and extremely courteous, professional staff. Also, I dropped a hint that it was my husband's 50th birthday and they graciously sent up some chocolate-covered strawberries on the house, which was appreciated. We also liked the modern... more

The Crystal is several months old as of this writing and although there has been some wear and tear (probably due to guests not being too careful), it offers good value for the money and was the cleanest hotel I've found in the city. We had a suite on the top floor which was quite comfortable -- it was probably... more

I took my 3 children (ages 18, 18 and 9) for a weekend and it was fabulous! Although we looked scruffy from an afternoon spent tree-top trekking and zip-lining at Arbraska Rigaud (fantastic), the hotel staff was very professional and friendly. The bedrooms were a little small but gorgeous. I loved the grand, elegant bathroom. If you like fresh air,... more

We were looking for a hotel to stay in Montreal for our Anniversary. After reading many, many reviews online about all of the luxury hotels in Montreal (W, Fairmont, Loews, etc), we decided that it would be very cool to stay in the newest luxury hotel in the city. From the pictures, we were attracted to the lobby and rooms,... more