Booked through bookers.com rang hotel to confirm booking 2 days prior, foreign gentlemen said weren't booked in, I couldn't understand him, he couldn't understand me. E mailed copy of booking to hotel and rang back 10 mins later. He confirmed booking and when we arrived on the day, I think he was polish, he pretended he didn't know of a... more

Stayed at the Belgravia several times a few years back. Room clean on top floor only shared bathroom with one other room. Get what you pay for. First time there because I didn't have reservation on Eurail chunnel train and couldn't get to Paris. So I called the Belgravia and got good cheap room which enabled me to enjoy London... more

I booked to stay at the Belgravia hotel online. I paid a deposit and had a confirmation through an email. when we arrived at the hotel we found the staff to be un friendly and foreign. they had no idea about our booking. they decided to send us to a different hotel, owned by the same chain of business men.... more

This has to be the worst hotel I've stayed at in Europe. The staff is relatively unfriendly, and the breakfast was mediocre at best. The television in Room 8 didn't work, the shower on the first floor didn't work and the toilet on the second floor didn't flush properly. The last morning, there wasn't any hot water either. Frequently the... more

After booking on the 20th Feb, I had to cancel the booking on the 18th March. This is for our stay in September. I was informed via email that cancellation has been noted and I will be informed when the refund has been processed. I sent an email after waiting a month and heard nothing, I got the same reply.... more

We reserved a room at the Belgravia Hotel at 118 Ebury Street, London in early May and left our charge card as a deposit for the first night in July. We were told that if we cancelled with a 48 hours notice that we would get a full refund. They charged for the deposit on the same day and never... more

We stayed at this place on May 9th. Thankfully it was only for 1 night! It was very dirty and strangely laid out. We checked in around 11 am. They met us at the door and you had to go down stairs into the basement for reception/office/kitchen /breakfast area- this is all one very small area!!Our room was on the... more

We stayed in the Belgravia hotel, 118 Ebury street in May 2008. We were satisfied. The hotel was clean, we had no problem with staff, they were disposed. Only one thing, the bathroom is realy very small, there is problem to side. more

I booked a room at this hotel through venere.com on 2/29 and canceld It on 3/9. I waited four weeks for my AmEx card to be credited, emailed Venere, who told me to contact the hotel directly. Two emails to the Belgravia and no response. After disputing the charge with AmEx, I am confident that they will be able to... more