Avoid this place. The swimming pool does not function. The website is nice, but the hotel is not. And it is a long, long walk from town. You end up taking a taxi. And the price is much too high compared to what you get. So find somewhere else. more

Read the small print (seriously devious), couldn't swing a cat in the room and very shoddy, shower hose split. Pool out of order and watch out for hidden charges and other unauthorised charges. more

Booked throught hotel website to treat my girlfriend on her birthday .We had one of the best experience in our life.A small family run hotel with neat rooms and well decorated and quite bar for exclusive use of residents .Coopreative staff .We requested for breakfast in bed which was happily accepted by the manager to make our stay comfortable and... more

Just arrived back from bath, the hotel looked fine for the price on the website, checked into our room great view but on further inspection I don't think the room had seen a hoover or the bathroom any bleach for at least a month, but being the placid person I am I said nothing. The breakfast is rubbish the happy... more

I decided to spend less than 100pounds and be within a mile of bath city centre.The location is very nice- on the hill with some views over the city.However the place itself is definitelly not for younger couples who dont particularily enjoy traditional old english style.The smell,the interior and everything inside (decorations such as plates above the door) automatically make... more

Met up with a couple here for a weekend,,, one night only and enough. Room was okay , luckily had a power shower which ment hot water,, however snails on curtain, Dont order food from place as you will be eating portions off a starter plate and it gets no bigger,,, expensive for size. Put views across to manager who... more

Where do we begin!?!?!? We originally booked a long weekend for 3 of us only to be emailed 3 days before saying we had been double-booked. We were offered a room with two beds and a stretcher. We asked if this room would be discounted and we were told that we would still be charged at a full triple room... more

I booked this hotel as a Birthday surpise for my Boyfriend for 2 nights, the second night another couple were joining us as another surpise for him, I recommended them this hotel as we had booked it - big mistake! After booking this, I read the reviews on booking.com, which were ok, but then turned to Trip Advisor and to... more

Upon investigation of these reviews and hearing about bed bugs and the owner not honoring the breakfast, and illnesses upon eating there, we decided to cancel our reservation. The cancellation policy clearing states no charge if done within 48 hours. We gave them 6 week notice and they were so rude on the phone and refused to acknowledge their own... more