We arrived in the Europa to find that our booking over the internet was not registered. We were made to feel like it was ourr fault and no serious help was given to rectify it. The staff were rude. Very rude. We had to book again on our credit card and were told to go down town to an internet... more

Stayed in the Europa on saturday night past. Have to say it was the most fantastic hotel I have ever stayed in the staff were amazing, the rooms were fantastic, the dinner and the bar was amazing and it is right in the centre of all the shopping and beside the opera house. more

We stayed a week at the Europa. We were a little apprehensive, seeing as it's listed in travel catalogs as the most bombed hotel in all of Europe, but we figured the troubles have been over for years and it IS a really nice hotel. Our room was comfortable. There was a flat panel tv, a really comfortable bed, and... more

Took a long time to check in, as there were only 2 people on reception, who were quite slow. The 4th floor room was small with only a shower. No TV or movies on demand and internet access cost around £20 per day. The walls were thin and the receptionist refused to move me from my room which had a... more

staff great ,breakfast great,location very good ,room clean but nothing special. more

I have stayed at the Europa Hotel Several times and have enjoyed every time i have stayed here. On this trip i must say the staff went above their duty for me and my partner as i requested flowers and chocolates etc to be in our room on arrival the staff had everything in place for me to have a... more

Stayed here for 1 night last week for work reasons. Arrived at 17:30, the lobby area was smart and modern,check-in was quick and easy with friendly staff who were very welcoming! My room was on the 5th floor at the rear of the hotel. The room altho small had everything that you would want- large flat screen t.v, small table... more

Stayed on business at the europa hotel, the most bombed hotel in europe i believe. Was very comfortable, staff were friendly although yet again i have encountered that almost all the staff were eastern european. IS there a reason for this in the hotel trade? Anyway bed was exceptionally comfortable and room was clean, showers are great and powerful. You... more

A group of six stayed at the Europa in June 2008 and had a brilliant stay. Check in/check out was hassle free, the rooms were lovely and the staff were really helpful, even bringing us champagne flutes to our room for our M&S champagne! The Europa is in a great location and we will definitely be staying there again! more