The hotel itself is very nice. It is expensive, but well located, clean, modern and friendly staff. I had however two major problems that would put me off staying here again: 1 - The bedroom where we stayed had a wooden floor and it seems they never cleaned under the bed as it had a thick layer of dust. 2... more

Stayed there with 2 young children over Easter. Great location - handy for the Retiro park and the centre of town. Room was large and comfortable. Maybe the UK pound is just weak at the moment but felt the damage in the wallet - 200 euros a night room only. That said, would recommend it to those who want to... more

I stayed at the hotel for 3 nights, the location is very good: close to the metro, starbucks and the Gran Via. The room was nice, but it has some issues that remind me more a 2 or 2 1/2 star hotel than a 4 one The issues were the following: A) The bathroom was like unfinished, the toilet and... more

Booked the hotel after much online searching but by using trip advisor reviews and seeing how reasonably priced the rates were,this hotel ticked all the boxes.When we arrived we were overwhelmed by the very high standards throughout.It has been very tastefully and recently refurbished .Air conditioned but with balconies,flat screen tv,mini bar,safe,classy bathrooms -and all this in a superb central... more

My best friend and I stayed in a twin room at Hotel Lusso Infantas last week. We were so impressed. We stayed for €70 per night (before 7% VAT), which for a genuine 4 star hotel is a bargain price. Aesthetically the hotel communal areas, rooms and bathrooms are lovely; everything was clean, well maintained and there were touches of... more

Close to the action without the action being on top of you. Great little clean hotel. I would pass on the breakfast ... no eggs. Many good places to eat close by. more

Really nice hotel, stayed at this hotel during Euro pride (July) for 3 nights. ohh what a weekend. Can't fault the hotel. The only thing I would say is the staff didn't know much about the weekend for the pride, No maps, information etc. I think the staff needs to know and be trained on more about the events that... more

We only had 3 days in Madrid and we couldn't have picked a better location for our introduction to Spain. Easy walking distance to major tourist attractions including the Prado (Don't miss the Thyssen Gallery either) and great cafes/bars/restaurants. Room was aesthetically pleasing, warm and comfortable with good blackout curtains and nice firm bed. Well equipped - LCD TV and... more

This hotel is definitely worth booking if you can get their rate of 85 Euro per night. We did pay 140 Euro per night for a couple of nights of our stay and it was still worth it (as the rest of Madrid was even more expensive!) but it would be a bargain for 85 Euros! Location was great if... more