The photos of the hotel are very misleading, dont stay here. more

Booked this hotel using a tourist service at Venice train station; asked for something "in Vatican city" - got this hotel which is 2 metro stations and a 5 minute walk from Vatican city. Room felt dirty but looked clean. Hotel fotos online are a lie. Breakfast was awful; served yogurt past it's expiration date; coffee horrible; milk went bad;... more

My girlfriend and I booked a three night stay in this hotel for new year. When we arrived we were told that our reservation by internet "had not been received". The manager then informed us that the internet site had transferred us to another hotel.This was found to be a lie. We had to find another hotel for the first... more

After reading these reviews I guess I was lucky. The hotel cancelled my reservation the day my family was flying to Rome. How do you book another hotel from a plane? In any case they gave no good excuse, just that there were unforseen circumstances, and they were sorry. We called the hotel to complain and they blamed our booking... more

when booking the hotel we used an italy guide book. we booked through romeby.com. a week before flying out i decided to look on trip adviser to see if there was any reviews . i then seen 21 comments on the hotel two of those good and the rest was very very bad. we then contacted the hotel with concerns... more

After we booked the hotel i happened to come across this site and read some of the reviews. As most of them were not good i emailed the hotel telling them of this site and how i was concerned the room would not live up to the description and photos. They did email back and assure me we would be... more

Nightmare. This hotel is a scam, a rip-off, fraud. Awful. Do not even consider staying here; sleeping on a park bench would be nicer. I spent a day filing a police report. Reserving this place ruined my trip to Rome. The mangers/owners/clerks are creepy, dishonest people. Bugs on beds, shabby materials, mattresses on floors, polystyrene "chair molding" on walls. They... more

We was a 4 family ( 10 persons) we was stayed in the main building, wery beautiful place! The rooms are very spacious and cleaned, the staff is very helpfull and friendly,the breakfast was wery big hot buffet whit many goodthink, we have 2 cars rent that we have lived fo a total stay (nights) in a private street parking.... more

We would pay NOT to stay here! When hotel personnel were notified that there was no hot water, they made believe this was a temporary problem that JUST OCCURRED! However, when it was pointed out that there was NO hot water tank (Ergo, how could there be hot water?), they just smiled sheepishly and said the problem would be referred... more