After spending several weeks researching "luxury" resorts in Mexico, I selected Secrets Silversands as the venue for my up coming wedding (Aug. 8th, 2009). I had been communicating with the wedding coordinator(s) there and they were great! I even went so far as to make a special trip to visit the resort in person after making a $500 deposit to... more

We had originally been book at Dreams Tulum, but were informed that Dreams had closed. Our travel agent had upgraded us to Secrets and we fell in love with the resort. We arrived on a Thursday in the morning and our group ( we had 8 total) was immediately whisked off to the Preferred Lounge. We were given champagne as... more

I loved this resort!! I stayed at Silversands but had the opportunity to tour the other two Secrets, Maroma and Capri. The best tip I could give is that you need to book with a travel agent who knows these resorts. Each is so unique and has its own individual personality, that you could easily end up at a resort... more

Just got back from Honeymoon at Secrets Silversands. Let me just preface that before we went, i came on this and read all the reviews and was so upset that almost every review said that the beach was horrible/unswimmable that I tried to change my reservations to Secrets Maroma but i wasn't allowed to. So I will begin with the... more

Just got back from silversands on Tuesday Nov 4th. Myself and my girlfriend went with our two friends for two weeks and booked the holiday 4 months ago. We were all getting pretty nervous after reading so much negative feedback on this site but I can honestly say that the majority of what people classed as complaints, have now been... more

Went to Secrets Silversands Oct 30- Nov 2. We do 3-4 quick get-aways a year. I booked this because the price was right. We got what we paid for and more. I think if I paid full price, I may have been dissapointed. The beach area and the sand is wonderful. The water is a bit murky, but does get... more

I am a travel agent. I stayed 3 nights at Silversands on a hotel inspection trip. If this is the way they treat people they are trying to impress, then regular travelers beware! The beach is terrible. The only way into the water was over a 3 foot high wall of seaweed and garbage. (glass, toothbrushes, bottles etc.) The staff... more

We originally booked the Dreams Tulum but were transferred her a couple of days before we left Canada (just about everybody we met had the same experience and we heard 8 different reasons from vacationers we met, as to why the Dreams was closed. It was about a $800 free upgrade so no complaints there (although we really had our... more

My husband and I stayed at the Secrets Silversands from 10/24 to 10/27 to celebrate our 4th anniversary. After reading some of the reviews we were worried about what to expect. Our trip started horribly with American Airlines not bringing any checked baggage with them from NY to Cancun - limiting my husband to the clothes he was wearing. The... more