I just read another review that was very similar to our BAD experience. So I thought I'd add mine here too. They gave us a hassle at check-in because they couldn't find our reservation so we were put in a sub-standard room. The bed was so lumpy and the sheets were rough and itchy. The pillows stunk! There was visible... more

Two days before we were scheduled to arrive I called to confirm my reservations and was assured that I was confirmed with a room for three nights. Imagine our surprise when after a 12 hour flight and 35 minute cab ride we arrived at the hotel only to be told that we had no reservation. After about 20 minutes they... more

We stayed here for a week and had booked it at the last minute so got a very good price. We loved it - the location was fantastic - close to public transport (ferries & trains) and nice for a wander around the Rocks and the Harbour. For a family of 5 the room was very spacious and well equipped.... more

The location of this hotel is difficult to beat--right in The Rocks, a stone's throw from the harbor. And the price was moderate (AU$189 for a twin in April, 2007). While the room and pool could have been cleaner (the blankets definitely needed to be washed, but the sheets were clean), we very much liked having a kitchen. And don't... more

If you want somewhere really close to The Rocks this is a great choice. We had only one night in Sydney between flights and wanted to see The Sites plus take the Manley Ferry ride. Location of this hotel was great. Inside it is more OK than good but we didn't need any more than a clean and quiet place... more

I stayed in a studio room (complete with kitchen facilities and a balcony) for 7 nights in February 2008. The room was larger than I expected and tastefully decorated. It was very clean as well. The hotel staff were friendly and helpful and my room requests (I requested a balcony) were honored with no hassle.. The location is excellent. I... more

We arrived in Sydney on a very early flight and emailed ahead to ask if our room could be ready early. They said they would do their best - and their best was excellent because they allowed us into our room at 8.30 am, very much appreciated after a 23 hour flight. The staff could not have been better, more... more

First, I should say that my husband and I liked the location of this hotel. To be fair, the room was nice enough (good size), hotel in general was fine, and location was outstanding. It was fun to stay in The Rocks area and I would suggest that anyone visiting Sydney HAS to stay in this neighborhood. Having said that,... more

After booking we decided to upgrade to a harbour view which we arranged directly with the hotel. We checked in, opened the balcony door and there was the view - fantastic! Our room was very modern, very clean and so spacious we were able to leave our suitcases opened at the foot of the bed - we were only there... more