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Pensione Hotel Sydney

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 83 reviews
83 Reviews
5.0 of 5 stars
17
4.0 of 5 stars
15
3.0 of 5 stars
13
2.0 of 5 stars
17
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#157 of 231 hotels in Sydney
Description:
Located in the heart of Sydney's entertainment and theatre district, the Pensione Hotel Sydney is centrally located and like no other. Modeled on the... Located in the heart of Sydney's entertainment and theatre district, the Pensione Hotel Sydney is centrally located and like no other. Modeled on the grandeur of the original European Pensione Hotels, the Pensione Hotel Sydney combines original turn of the century building features with modern design and soft tones creating a warm and inviting atmosphere. The Pensione has been specifically designed to cater to the discerning budget conscious traveler. more » « less
  • Address
    631 - 635 George St
    Sydney 2000
    Australia
Check Rates: $261 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 83 traveler reviews
  • What to Expect:
    • 2.5 based on 70 reviews Rooms
    • 3 based on 67 reviews Service
    • 2.5 based on 70 reviews Value
    • 3 based on 70 reviews Cleanliness
    • 4 based on 4 reviews Pool
  • Recommended For:
    • 50% based on 71 reviews Young singles
    • 30% based on 71 reviews Families with teenagers
    • 20% based on 71 reviews Older travelers
    • 20% based on 71 reviews Families with young children
    • 20% based on 71 reviews Budget travelers

Reviews of Pensione Hotel Sydney

( 1-10 of 83 )
Aug 4, 2008
0/1 found this review helpful

Worst hotel i ever stayed in. "Boutique hotel" how are you? It was my worst nightmare of a hotel. From the entrance i knew i had been caught out by web site. Nothing on ground floor only grotty entrance grotty lift and grotty staircase! Reception on 2nd floor. Wow!! Before checking in i even asked could i see the room.... more

Management response from
Pensione_Hotel, Manager

It saddens us to receive such a review particularly when we never got an opportunity to address your concerns whilst you were staying with us. The Pensione Hotel Sydney is modeled on the European Pensione Hotels whereby the hotel is usually housed in a character filled building of historical significance and reception is normally located on the first floor. The...

Jul 26, 2008

After reading some reviews posted here, I guess I was allocated a quiet spot. The room was odor free and quiet. I rested peacefully. What I like best about this hotel is that their bed linens and towels smell fresh, the shampoo is very good, and clean room. What is slightly disappointing is that amenities were not replaced/replenished. Internet access... more

1 of 5 stars
Cape Town, South Africa
Jul 25, 2008

This hotel is misrepresented as a boutique hotel. It is definitly a hostel. Within 2 hours of checking in I check out, after managing to find a room at the Ibis at Darling Harbour. As I have pre-paid through Hotelclub.net, I quite readily forfeited this as 3 nights would have been unbearable! Don't stay there. more

Management response from
Pensione_Hotel, Manager

The Pensione Hotel Sydney has been designed to cater to those seeking a budget boutique option for their stay in Sydney and has been tailored to provide a unique point of difference to the more uniformed Hotels. The services and amenities that we provide are not usually found in hostel accommodation. We will always endeavor to ensure our guests are...

2 of 5 stars
fishie82
Jun 26, 2008

The "Delux" room was tiny, the bathroom was just clean enough. There was a distinct smell of cigarettes in the room (non-smoking hotel). When going to bed, the bed had only one thin blanket on it and the heater did not work. After several attempts to get through to reception to request more bankets, was told I could come down... more

Jun 22, 2008

We booked this hotel on the basis of it's "boutique" name badge and the photos on the website. A bit disappointing. Also, the lift was not working when I arrived (following a work conference at the Sheraton - so this was a bit of a let down). The room they gave us could sleep 5 which was a bit of... more

Jun 8, 2008

The room i shared with a friend had a bunk bed and a full size bed. It was more like an upscale hostel than a real hotel, but it was perfect for what we needed - a somewhat central location to stop in and shower, change and sleep between visiting all that Sydney has to offer. The staff was friendly,... more

Jun 5, 2008

I found a disparity between the hotel's exaggerated marketing descriptions ('grandeur,' 'style,' and 'unique') and the actual experience. Yes, the hotel is conveniently located in the CBD/Chinatown area; however, it is also located on a busy, noisy eyesore of a block. My 'deluxe' double was plain, cramped and noisy (from both the street and the stairwell); and with an extended... more

4 of 5 stars
Lutterworth, United Kingdom
May 4, 2008

This is a fairly large hotel on George Street, on the edge of China town. It has 3 floors and is over Charlie Chan's bar & restaurant. It has a 24 hour reception and I found the staff helpful. It's a good location with easy bus access to the Harbour and Bondi and it's close to the monorail and Central... more

1 of 5 stars
Brisbane Australia
Apr 10, 2008
1/1 found this review helpful

I agree wholeheartedly with the review "Misleading Description" Jan 16, 08. I am only sorry I didn't read it before I booked. I asked for a quiet room - what a joke - it was on George Street, the windows were not double glazed, and the street noise was so loud I had to have the volume on the TV... more

1 of 5 stars
Melbourne, Australia
Mar 31, 2008

The quality of service that we received during our stay was nowhere near what I would expect from a boutique hotel. In fact, it was below the standard of many hostels that I've stayed in around the world. There were three issues that created problems during our stay, all of which were not resolved when addressed with the hotel manager... more

Management response from
Pensione_Hotel, Manager

Upon reading the above feedback regarding your stay with us at Pensione Hotel – Sydney, it was a shame to hear that this guest felt the issues weren't dealt with to a satisfactory level. Whilst speaking with the guest regarding the problems raised, I apologised for the disruption to your stay and accepted there were issues which should not have...

Reviews of Pensione Hotel Sydney

( 1-10 of 83 )
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Pensione Hotel Sydney Address

631 - 635 George St, Sydney 2000, Australia