The Novotel is not the place to stay if you're looking for a bit of a luxury weekend away. Clean and tidy & good location, but if you're looking for a special night out, this is not the place to go. Also - do not bother paying extra money for a "superior" room - the only view we got was... more

Up Hill walk from railway/bus station 20 minutes not recommended get a taxi. Adjacent hotel had lift down to main shopping street which was a bonus. Room clean and comfortable. Hotel reception arranged early morning taxi to ferry terminal. more

The room is tidy with plenty of sunshine. The bed is on the soft side which doesn't offer much support. Service is very efficient and staff very friendly. The hotel has a lift which takes you directly to Lambton Quay, however this lift does NOT operate after 4pm on Sat & Sun which makes access to CBD inconvenient. You can... more

A large very modern hotel on a convenient city centre location. We had a good sized room with a view of the harbour ( between the various skyscrapers). As the hotel is built into the hillside you can take the lift down from the restaurant to reach the town centre below ( unless you know this you will find yourself... more

Three problems occurred at this hotel which were unfortunate but probably not characteristic: a. The person who serviced our room was probably in training and the room was very inadequately serviced - there were long black hairs everywhere in the room and bathroom, for a start; Novotel acknowledged this and compensated with a bottle of wine. b. Some of the... more

Booked thru Accor it was unfortunately not our best experience. We were given bottom floor room next to the noisy laundry. I am sure others had a better experience but probably better value around. more

This is not a bad place at all: - it is clean and modern and functional - Location is good - with a daytime lift down the the Quay (Wellington's main strip) - rooms are clean and of a good size and beds are comfy - some of the views can be impressive. - bathrooms are new, basic, clean and... more

Have just stayed at the Wellington Novotel. Avery pleasant hotel in a handy location. Room is clean and pleasant. Bed is comfortable. Staff very friendly and helpful. more

We stayed at the Novotel Capital for 2 nights at the start of our 3 week NZ vacation. We drove in from Palmerston North, and found the hotel very easily off the highway. At the front desk, I requested a room with a view, if available. We ended up in a very nice room near the top floor with a... more