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Mercure Hotel Launceston

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Mercure Hotel Launceston
3 Earl Street Launceston 7250 Australia
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Mercure Hotel Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping... Mercure Hotel Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms, a restaurant specialising in local produce and a cocktail bar. Nearbylocal attractions include the James Boag Brewery, Launceston Seaport, Penny Royal World and Cataract Gorge. more » « less
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates and Availability: $171 AUD220 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 14 traveler reviews
  • What to Expect:
    • 3.5 based on 10 reviews Rooms
    • 3.5 based on 10 reviews Service
    • 3 based on 10 reviews Value
    • 4 based on 10 reviews Cleanliness
    • 3.5 based on 3 reviews Dining

Reviews of Mercure Hotel Launceston

( 1-10 of 15 )
2 of 5 stars
Christchurch
Jul 19, 2008

Stayed there on our first night in Tasmania, thought it would be a safe option.we were arriving fairly late after a 16 hour day travelling and I had made the hotel aware of this before arrival. However when we got there wasn't anyone available to help with our bags so I struggled up the incline with a trolley while my... more

Management response from
MercureHobartGM , General Manager

Thank you for feedback and choosing Mercure Launceston during your recent visit to Tasmania. I was disappointed and surprised to learn that our reception team did not meet your expectations and were less than attentive upon your arrival, as we generally receive excellent feedback on our service, above everything else. We constantly revise and update our staff training and I...

Mar 28, 2008

Stayed here for a couple of days & attended a wedding held in the function room. I think for a big name hotel is was very average. We had booked a family room (we have 2 kids) and were given a room with a double & a single. I was about to call reception to say there was a mistake... more

Management response from
MercureLauncestonGM , General Manager

Thank you for your feedback during your visit earlier this year. I thought it would be timely to give you an update on some of the exciting progress happening here at Mercure Launceston. Our function rooms are about to receive a face lift, and a recent focus on our Food and Beverage offerings in Snappers Restaurant, the Tram bar and...

Feb 17, 2008
1/1 found this review helpful

got very cheap price so was well worth it. large rooms , rather daggy hotel but right in the main street, did not find the traffic a problem. was very comfy and clean. didnt eat at restaurant, did order rooms service which was good. chcek was very very efficent and professional staff more

Feb 10, 2008

Stayed for two nights in Jan 08. Rooms were a good size and clean. Handy location. Staff were really helpful with bookings for tours etc. Recommended. more

Management response from
MercureLauncestonGM , General Manager

Thank you for your feedback. It is always a pleasure to receive positive feedback about a stay at the hotel. I look forward to welcoming you back to the Mercure Hotel Launceston. Kind regards, Darren Pike General Manager

Dec 11, 2007
5/5 found this review helpful

Parking was not a problem because we got to the hotel early. Could be hard to find a spot if you left it too late. Reception very good but unfortunately it was all down hill from there! The bathroom floor, shower recess and sink had hairs in them! We tried to contact housekeeping but they were not answering the phone!... more

Management response from
MercureLauncestonGM , General Manager

Dear Rosiestas Thank you for taking the time to share your comments from your visit to the Mercure, and whilst I was disappointed to learn that your stay did not meet your expectations, and although some time ago I thought it pertinent to reply to your post. I am pleased to advise that since your visit the property has received...

4 of 5 stars
Perth, Australia
Sep 10, 2007
2/2 found this review helpful

Warm welcome at reception. Modern room, clean and well laid out. For late arrivals, room service available until 10 pm. Modern bathroom with toiletries, but no shower cap for the ladies? Good room services guide. Good minibar selection. However, the lack of a bottle opener made opening the beer quite a challenge until the ironing board came to the rescue.... more

Management response from
MercureLauncestonGM , General Manager

Thank you for your feedback and our apologies that not all of your visit meet your expectations. We try to place as many items as possible in our rooms to cater for everyone, but as you could understand this is not always possible. I am however glad to hear the ironing board can be used for more things than just...

3 of 5 stars
Adelaide
Jul 30, 2007
1/1 found this review helpful

I was booked in here for a work conference ,So we stayed and worked in the Hotel for 3 days.I would recommend leaving the Hotel and taking advantage of the Cafes for breakfast. I only had one breakfast there and one main meal. I took awalk and ate out for the rest. Rooms were clean warm and adequate could not... more

Management response from
MercureLauncestonGM , General Manager

Thank you for your feedback. I would agree that the hotel has the perfect location to launch yourself into Launceston. The walk to the riverbank area & cruises is about half an hour walk from the hotel, but as Launceston is a truly picturesque city I am sure that many people would find this to be a very enjoyable part...

3 of 5 stars
Melbourne
Jul 21, 2007
1/1 found this review helpful

I frequently travel to Launceston for work. I've tried most of the other accomodation alternatives - larger hotels, boutique hotels, B&Bs etc. Whilst I wasn't thrilled with the Mercure it offers a reasonable value/quality proposition and is better (at least for me) than the alternatives. more

Management response from
MercureLauncestonGM , General Manager

Thank you for your comments. For guests wanting value and comfort for business or leisure, Mercure Hotel Launceston offers great value for money, a friendly welcome and genuine hospitality. We look forward to welcoming you again. Kind regards, General Manager - Mercure Hotel Launceston

4 of 5 stars
Vancouver, Canada
Dec 6, 2006
3/3 found this review helpful

We stayed with our 2 young children. We arrived quite late and were pleasantly surprised to see a great modern clean room with a queen bed, a single, and a trundle. There isn't central a/c, but the temperature was fine (it is Tasmania, not the tropics!). We awoke to a panoramic view over the city. The hotel is right downtown... more

1 of 5 stars
Hobart, Australia
Jul 15, 2006
0/1 found this review helpful

We arrived in Launceston at 4.45pm in the afternoon after driving over 4 hrs from Coles Bay. It was a very wet and dark afternoon and we were tired. We called in to the Tourism Info office to enquire about accomodation. They quoted the Mercure as offering room only accomodation for $110 a night. So we headed up to the... more

Management response from
MercureLauncestonGM , General Manager

Thank you for taking the time to share your comments from your visit to the Mercure, and whilst I was disappointed to learn that your stay did not meet your expectations, and although some time ago I thought it pertinent to reply. I am pleased to advise that since your visit the property has received excellent feedback on our food...

Reviews of Mercure Hotel Launceston

( 1-10 of 15 )
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Mercure Hotel Launceston Address

3 Earl Street, Launceston 7250, Australia