Simply pay a bit more and stay in one of the nicer hotels in Muscat unless you are in Muscat on brief business, there is nothing particularly wrong with the Sheraton but is just flatly boring. I stayed here as got a great rate through SPG but was disappointed when I got there that I did not book one of... more

I am an American with extensive travel to the GCC area. I had a four night stay at the hotel in late October, and found the experience disappointing. In general the hotel staff seemed confused and appeared to lack training. Check-in took about 15 minutes, and seemed to involve a significant amount of confusion. When I asked the concierge for... more

Check-in: it required 3 persons to perform the check-in. They seemed to be lost with the computer system. Room are old furnished and bathroom was not very clean (on the floor). This hotel needs a serious refurbishment. We were at the Executive floor and the lounge is pretty poor in food and beverage. Staff and food were Ok but exceptional.... more

I stayed at the Hotel for 4 Nights. It was an excellent stay. Great service from the staff. Executive rooms are very well equipped. Free access to business centre, free drinks every evening at the business centre. Amazingly fantastic food and the staff were very courteous and service minded. Would recommend to all compared to the pricey Hyatt. more

I stayed at the sheraton on my first visit to Muscat. I had a goiod time. I was in the executive room on the 9th floor. The room and the beds were excellent. The entertainment was good. Business Centre was good and helpful. The staff were very good and I would say great Customer service, The Omani staff is not... more

Stayed for 1 week at this hotel and had a good time. The staff are excellent and very friendly. The hotel is on the Ruwi business area and there isn't much to do outside the hotel unless you get a taxi to the old souk and corniche. The hotel lobby area and restaurants are well decorated and kept clean but... more