The Operator who picks up the phone at the general number gave me the wrong fax number. Then when I called back to inquire, the second person was very curt in correcting me, not only was there no apology, she hung up on me as I was still talking without even a 'good bye'. This kind of service attitude is... more

Stayed at this hotel as it is almost next door to our company office in Suntec City. Due to the location, the hotel was therefore fine and the staff were always courteous and helpful. The lunch buffet downstairs where breakfast is also served was sensational. Rooms (weel the room I stayed in which was on the premier business floor) was... more

I visit Singapore regularly on business and, whenever possible, ask my clients to book me into The Conrad. Unfortunately they don't all do this as it isn't the cheapest hotel in towwn, but it always makes the return a little bit sweeter! The service is just first rate. It's warm, genuine and welcoming without being cloying. The rooms are a... more

I had got the Executive plan rate, which provided a supposedly larger, nicer room and included breakfast daily. It also included 5 pieces of pressing during the first 2 days of the stay and 20% off at the spa. The room was quite nice with a great view of the surrounding city and part of the bay. There was fresh... more

We just returned from a month in Asia and stayed a week at the Conrad Centennial in Singapore. I am Hilton Gold HHonors and have stayed at all the Hilton brands all over the US and Europe but this was the first fime we have stayed at a Conrad Hotel. What a terrific hotel! The room was lovely, the bathroom... more

This is a newish hotel but is peppered with the kind of problems that Singapore struggles with in service. I had a voucher for the hotel. And I booked directly specifically asking for a suite for the weekend. My wife got there first. Notwithstanding giving them the booking number, they viewed her with suspicion. When I got there, I discovered... more

Stayed at this hotel when I had a business training there. When I first checked in, the room I had was very bad: a) Lingering aroma of smoke in a non-smoking room b) When I asked the hostess who escorted me to the room, she said she couldn't smell the smoke (and it was fairly strong) c) The TV was... more

Stayed in a few Hotels like Grand Hyatt, Shangri-la, Marriott, Pan Pacific, Ritz Carlton and Four Seasons. Probably second to Four Seasons/Ritz.. But the lounge if fantastic with great views and surprisingly good food. Water in pool was freezing. And upon checkout, we were overcharged on the weekend rates and it was very inconvenient because the guy helping us at... more

Spent a total of a week at the Conrad in 2004 and what an outstanding hotel. This hotel didn't have any downsides that I saw. I was in Singapore on business and the service at this hotel was impeccable. more