Our stay started badly when after a long drive from Alexandria we were given a less than friendly welcome at the reception. We are not used to being spoken to roughly by receptionists and certainly not in a 5 star hotel. The poor service continued at the beach restaurant where we were ignored for a long time and when we... more

We stayed at this property for 5 nights and could have stayed more. The location is great and we had a sea view room. We enjoyed the pool but better the private beach. Water was great and the children enjoyed playing in the water and on the beach. The gym had the latest equipment and the service in all areas... more

My family stayed in a suite. The accommodations were amazing, and the service was even better. After check-in we found a personal card from the Manager in our room, a bowl of fruit and some arabic sweets, two cups of milk (for our kids) and backpacks with hotel poloshirts for the kids. Later in the day after going out to... more

We have just come back from a week's holiday at the Four Seasons San Stefano and on reading the review prior to this one i have to wonder if the writer went to the same place. This is one fantastic hotel with the most wonderful staff. It was the perfect combination of the charm of the Egyptians with the efficiency... more

we stayed there for 1 night , the reception staff was extremely rude to us even the doorman did not offer to take our bags from us and we stayed for half an hour in the lobby untill they did the check in and it wasnot untill I said loudly where is the doorman when they actually offered to take... more

My stay at the 4 Seasons Alexandria was more than pleasant. We were greeted with complimentary drinks at the reception Lounge. We were given a beautiful suite on the 11th floor overlooking the pool and the sea. The bed was very comfortable and everything was extra clean. The living room was equipped with a 34" LCD television and a comfortable... more

WOW - simply the best service I have ever experienced. Everything was perfect! From the reception greeting us at the door with "Good afternoon Miss .... we have been expecting you" and sign-in over coffee on a lounge chair to checkout and everything in between. I did not think that a hotel could come up with things above and beyond... more

We received top notch service at this hotel the moment we walked through its doors. We were given an oral tour of where everything was located within the hotel and were shown to our poolside terrace room overlooking the pool and the mediteranean. The room itself was elegant and beautiful with an ornate chandelier, down comforters and flat screen tv.... more

First of all, the hotel is absolutely what you expect from the 4 Seasons at its best. Outstandingly helpful, friendly and well-trained staff, beautifully appointed rooms, combined with exceptional attention to detail. All restaurants and bars are open and fully operational. The spa is simply gorgeous and, as the hotel has only recently opened, I had it entirely to myself... more