I stayed at this hotel for 4 weeks and loved every single day! The staff: - gracious and accommodating. Nothing is too much trouble. I never had to lift a finger. It was all a little much, really - but I can't complain! Was treated like royalty. It was divine. The gym: - you know how some work-hotels have lame... more

I stayed in the Shangri La Makati for 2 nights from July 7 thru July 9. I must say that this is an excellent hotel with great amenities and excellent service from the front desk to housekeeping. I can't say enough how friendly the staff is. Even the Security (military I think) while attending to their serious duties took every... more

Nice big rooms with expansive use of blond woods and enough space for a sitting area & couch. While the room design is undoubtedly contemporary, it is a business hotel and so kind of uninspiring… but supremely comfortable all the same. Service is exceptional (as you would expect in the Philippines), and the food at the in-house restaurants is very... more

Fab hotel we went there direct from the Pan Pacific in Singapore, this hotel is in the business district so dont expect a beach!! ,the staff make this hotel even better than it is, they are so polite, we had an Horizon room on the 23rd floor you have access to computers and your own lounge, have a look at... more

Somehow accidentally, my husband and I spent three nights at the Makati-Shangri-la (actually we were on our way from Taipei to Shanghai via Manila, where they told us, that we would need a visa for entering Shanghai - we did not know that, because we've been to Hongkong and Macau before, where we always got a tourist visa on arrival... more

I have stayed here on several occasions over the past few months, and would not consider staying anywhere else in Manila. Simply put, the best hotel I have ever stayed at. The staff are excellent, very attentive to your every need, without being overly intrusive. Beautiful rooms, very nicely done, the most luxurious you can find in this part of... more

This is a very short review because this is quite simply the best hotel in the World. I have stayed in good hotels over my 40 years travelling and this is the first place I have stayed where I don't have a single complaint, even a minute one. If you are travelling to Manila and you don't stay here, you... more

What a place! Everything from the moment you walk through the front doors is perfection. I'm not usually into staying in such fancy hotels, but this place was incredible. Definitely the best hotel in the Philippines. more

The Shangri-La is #1 for a reason. It's absolutely the best hotel in Manila. Location is fantastic, right in the center of Makati with a wide range of shopping and restaurants right outside the door. Even though the room decor hasn't changed in several years, it's so well-maintained that you'd think they just updated it. Service is tops, they're so... more