For the price, we were very happy with our stay but did not use any of the restaurant facilities. The Lounge was nice, but small, and when there was a large group in the hotel on Friday night, it was hard to find seats. We booked a handicap room for my parents as my dad uses a motorized scooter. The... more

Stayed 4/28/08. Front staff was polite and efficient. Room was clean and comfortable. Bed and linens were comfortable. Enjoyed pool and hot tub. I was kind of worried because of some of the reviews I read. I booked through priceline for $70. I was very satisfied. more

We flew to Phoenix via Atlanta at the start of a road-trip which took in Arizona, southern Utah and Las Vegas. As our flight wasn't due to arrive until early evening, we decided to stay at the Crowne Plaza, so we could 'get our heads down' and collect our hire car fresh the following morning, rather than tangle with the... more

I have ha to stay at this hotel regularly over the past 3 months and at first it seemed like a nice eogh hotel. Breakfast buffet is $12 and the coffee is cold always, service highly inconsistent. Housekeeping is HORRIBLE. The firsy two nights I ever stayed, I had to go to a Target up the road to get shampoo... more

I used Priceline for the first time and ended up at this Phoenix airport hotel on Monday, March 31. I thought it was a great deal for the $51 plus taxes and fees that I paid. I especially liked the large outdoor pool. They claimed that it was heated. If so, it was minimally heated, but nevertheless I was able... more

I travel a lot and stay at many different classes of hotels. When booking The Crowne Plaza I expected it to be pretty good. Upon walking in the lobby I was very impressed. The lobby is very nice with a business center including computers and printers that are easily accessible. There is a mini gift shop with snacks, drinks and... more

Stayed one night while in Phoenix on business. The lobby is nice, rooms are clean, and shuttle to the airport was convenient. The one problem was I was given an already occupied room upon check-in. When I went back down to the lobby (a little annoyed as it was late and I had an early flight), the staff told me... more

I booked this through Hotwire, and stayed with my husband and daughter for one night. Though from the outside the neighborhood and hotel look a bit sketchy (as does everything around the PHX airport), the inside has been renovated and it is much nicer than you would think. The rooms are quiet, spacious, and updated. The hotel cafe is nice... more

My experience at this hotel was just fine. Check-in was easy, the staff friendly, and the room clean and comfortable. I liked the free parking, except that one cannot turn left out of the lot, and there is some distance to go on Washington before a U-turn can be made. But a closer U-turn slot is almost ready to be... more