I booked this through Hotwire, and stayed with my husband and daughter for one night. Though from the outside the neighborhood and hotel look a bit sketchy (as does everything around the PHX airport), the inside has been renovated and it is much nicer than you would think. The rooms are quiet, spacious, and updated. The hotel cafe is nice... more

My experience at this hotel was just fine. Check-in was easy, the staff friendly, and the room clean and comfortable. I liked the free parking, except that one cannot turn left out of the lot, and there is some distance to go on Washington before a U-turn can be made. But a closer U-turn slot is almost ready to be... more

Used Hotwire for the first time to get a room near the airport. Everything was 200 plus, ended up getting placed here for 135. The rooms are "newly renovated", but they are still very dingy. The ceilings in the room were very low, I could flat palm them and I'm not very tall. There was an unpleasant odor in the... more

I stayed in this hotel overnight while traveling through the Phoenix airport. I called for a courtesy pick up and the person who answered my call directed me to the pick up location and the driver showed up in the time she indicated. While this might not seem too difficult, you would be surprised. The check in process was quick... more

I had a specific issue that was handled very poorly by the (probably overworked and underpaid) staff at this hotel. I took home the letter from the manger - Chris Torsleff - from the notebook in the room where is says he hopes the hotel 'exceeds your expectations' well actually it failed to meet industry standards. I found a major... more

I stayed at the Crowne Plaza in January, 2008 and I would not recommend it at all. For the price I paid, ($604 for three nights) I expected more from a hotel. I booked about 3 weeks in advance and paid in advance - they sent me a confirmation email and I thought everything was fine. I arrived and they... more

I was a participant in the Phoenix Rock n Roll Marathon, and booked this hotel, using Priority Club points, because the Marathon website listed the hotel as having a race day shuttle for hotel guests. I arrived at the hotel, and upon check in asked for a shuttle schedule. The representative at the desk told me that there wasn't a... more

Booked this hotel through HOTWIRE for a 1 night stay... we paid ONLY $50, and it exceeded our expectations! The hotel seems to be fairly updated as far as decor, and amenities, our room (#201) was beautiful... We had a view of the side parking lot, which wasn't a problem... we were just there awaiting our flight in the morning...... more

We booked this room through Hotwire, sight unseen. Boy, was I delighted. It was outstanding for what I paid. Very nice motel. Easy parking. Nice large outdoor pool and jacuzzi. Would highly recommend it for anyone traveling through Phoenix. more