We misconnected at Miami airport returning from vacation and were put up overnight here by the airline. Our first room was terrible, drop ceiling tiles broken and falling, dirty bathroom, torn carpet, and it smelled like there had just been 20 people in it chain smoking. We asked the front desk to change rooms and they did accommodate us. On... more

Stayed here for one night on a layover between flights. Arrived after midnight and checked out by 5am. The room was clean, and even with two queen beds the room seemed huge. The bed was comfortable and everything in the room worked. The airport shuttle was prompt, and despite a mix-up with our reservation the front desk was friendly and... more

Stayed in room 518 - must have been renovated. Very clean, modern, fresh smelling and quite. Hotel is located perfectly for airport travel. Shuttle was free and quick. Will stay again more

My wife and i had gone to the keys. There was a cruise that we had booked.After the cruise we decided to go back to miami and spent the night there. So we called around the area for a hotel.All the hotels were booked or not very clean. We finally ended up calling the comfort inn in florida 1 and... more

Bad Things 1.Poor breakfast. Horrible! 2.Rooms smells at humidity, dusty carpet with fungus! 3.Bathroom in bad conditions. Broken! 4.If you not have a car available to go to the nearest shopping mall cost you around $25. 5.Unsafe Good Things 1.Free Shuttle from and to the airport. more

We stayed overnight before our crusie to Mexico. The front desk staff was very friendly to us. We did have some problems though. We stayed on the third floor in a suite. The key did not work in the door. It took four sets of keys to open the door. We were not the only people on the third floor... more

I work for a company that is always on the road. We stay in hotels every night for up to 7 weeks at a time, booking as many as 12 rooms a night. So we know BAD when we see it. This hotel has safety issues like you wouldn't believe. One elevator was broken and from the looks of the... more

Arrived at hotel just after midnight on 6th January 2007 after waiting over one hour for hotel shuttle bus at Miami Airport. Checked in and was given key card, no porter available so took luggage ourselves to sixth floor, only to find that room was already occupied. My husband returned to hotel reception and was given another room. This time... more

Housekeeping is very bad. Previous customers's hairs were in the toilet. Front desk staff not polite and unprofessional. Don't call them because they are not good at phone calls If you need something go there in person. Restaurant prices too high for the quality of the meal. Not much variety. It is hard to find a parking space. Once we... more