My sister and I were vacationing in Key West when our stay was cut short by "IKE". We needed a room for one night as our flights out were booked for the following day. Between my husband checking the internet at home, and us calling around while driving, we wound up with reservations at The Palms. We were nervous, having... more

We had an enjoyable time at the Palms hotel. The room was very nice, the bathroom was on the small side but serviceable. I agree with the other reviewers that almost everything here results in an additional charge, but we felt the level of service was worth it. The pool area was very relaxing, my only comment is there was... more

My husband and I just returned from this wonderful hotel and we loved everything they had to offer!! The food was excellent, and the service at the retaurants was top notch! Lillian was absolutely wonderful to us every day, always remembering our names and greeted us with a smile and sweet words every day! The guys at the front door... more

The hotel is far from the cool part of miami beach. It´s on the 30th st when the shops, clubs and people are near Lincoln ave (17th). The smoking floor is terrible. When the elevator stops on the 4th flfloor you can smell the cigaretes.... Feels like your are inside a ashtray... Ohh...and the windows DO NOT OPEN. more

The only thing keeping this from a 5-star review is the insane pricing structure for life's necessities like, oh, food and water. A fruit plate by the pool is $17. A watered down (albeit tasty) fruity drink is $15 (order at the bar in person--they'll feel pressured to give you actual alcohol). A bottle of water in the room is,... more

Nice hotel (lobby, pool area , bar), small rooms ( even the ones with ocean view), confortable beds but some old furnitures and bathroom components , free wi-fi internet, expensive food and beverages in the hotel and in the minibar. Friendly staff. Nice beach area. Recommendable with childrens or gateaways. more

Planning for a last day in Miami following a short cruise, I was shocked to see such a high rated hotel at a rate that blew away all other (even lower rated) hotels in the area. The room was not large, but also not so small that it interfered with our 2-person stay. It was clean, and all of the... more

I was a guest at The Palm South Beach Hotel, from June 19th, until June 22nd, and my experience was less than favorable, which made my stay in Miami not so good. Although I only stayed 4 days, during that time, I experienced several incidents that tainted my experience of Miami and the hotel. To begin with, on the first... more

When I orginally booked at The Palms Hotel it was rated 4 stars by numerous sites. I work at a 4 diamond property in Las Vegas so I am familiar with what this calibre of Hotel should represent. I would rate the Palms at best as a 2 star hotel - the lobby is very nice and the staff are... more