Just returned from 5 days at the Sofitel. Yes the beds are fantastic and the rooms are immaculate. Service was very good, but we have stayed at a Sofitel in London and the service there was superior. So, by comparison, we simply couldn't rave as others have. It may be because the London hotel was smaller. The front desk staff... more

I can't really say anything about this hotel that hasn't been said before. Simply fabulous. It was the attention to detail that impressed myself & my husband most. The automatic soap dispensers, the free internet access and the fact that the maid came into our room while we at dinner to straighten up to name but a few. We ate... more

The Sofitel Water Tower is simply fantastic. I have traveled extensively throughout Europe and the U.S., and I can easily say this is one of the best hotels at which I've ever stayed. The experience starts even before you enter the gorgeous lobby with its contemporary glamor. Whether you arrive by car, cab, or by foot, the doormen at the... more

I cannot give this hotel enough praise - it has to rank up there with some of the best hotels I've ever stayed with. We stayed there for 3 nights (May 8th - 11th) and had an incredible experience. Firstly the hotel is amazing architecture from the exterior and you are wow'ed as soon as you pull up to it.... more

I cannot say enough good things about this property. The hotel is attractive, my room was very nice and the hotel fitness center was top-notch. I ordered room service breakfast during my stay and it was one of the best room service experiences I have ever had...the food was amazing! The hotel uses Frette linens and towels which are very... more

I have just returned from a three night vacation to Chicago and it would be fair to say that this hotel is one of the best I have ever stayed in. From the moment of our arrival we were made to feel welcome. Our flight got us into Chicago and to the hotel by 11am, so we really just expected... more

The Sofitel Water Tower was a splurge, but so worth it! All the great reviews on TripAdvisor inspired me to stay here during a February 2008 trip to Chicago, and I am so glad I did. This is absolutely the most comfortable hotel I ever stayed in. It had the coziest bed, with down pillows and comforter, an HD flatscreen... more

We hold numerous 2-day meetings a year, all over the U.S. at premium venues. For this group's Spring 2008 meeting I thoroughly researched the downtown Chicago meeting & conference hotel market, before selecting the Sofitel. Our group of 12, including 8 CEO's, thorughly enjoyed the Sofitel experience. The meeting and banquet staff did a great job responding to our needs,... more

This is one of the best downtown hotel that I have ever stayed which is top class and business friendly. I have stayed here twice so far this year and all I can is, you just won’t go wrong for selecting this wonderful hotel for corporate events or personal leisure trips. Staffs are really friendly and all the business facilities... more