Helpful front-desk staff go some way towards making this an OK hotel but the decor is tired, the plumbing is clunky, towels are threadbare and housekeeping is sloppy. This is a mediocre hotel in an uninspiring location. more
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Business travelersHelpful front-desk staff go some way towards making this an OK hotel but the decor is tired, the plumbing is clunky, towels are threadbare and housekeeping is sloppy. This is a mediocre hotel in an uninspiring location. more
I recently stayed at the Crowne Plaza in Cherry Hill for a family gathering. The staff both at the front desk and in the restaurant were very friendly and professional. The food in the restaurant "Embers" was good and the price was reasonable. My wife enjoyed the extra sleep amenities that you get with Crownes. I would definitely stay there... more
I stayed here for business. The hotel room was unimpressive and dirty, especially for the price. I even had to ask for a shampoo bottle. My main reason for the low marks was the customer service, though. I left my phone charger in the room after I checked out. It took leaving multiple phone messages before I finally had to... more
We stayed at this hotel for 3 nights at a group night in conjunction with a local lacrosse tournament. We had two rooms, each with 2 double beds on the 14th floor. We had plenty of room - although the drawer space was sparse and the teen girls had difficulty containing their clothes in their duffle bags! Beds were comfortable.... more
The Crowne Plaza was a nice hotel. But rooms are in the neighborhood of $200 a night, which is well overpriced for the room you get. The rooms look fairly new. When we got there, there were pretzels on the floor and hair in the shower, as well as smudges on the windows. The bathroom looked outdated. The pool was... more
This hotel was just recently turned from a Hilton to a Crowne, and although It has the look of a Crowne, i don't think they have quite finished all the rennovations. The bed was not comfortable at all. The room was clean, and the lobby very tastefully decorated. The bar service was terrible, I think all of the bartenders were... more
We moved from the Crown Plaza Philadelphia city centre (see members reports] to the Crown Plaza Cherry Hill. The difference was amazing. We could only stay 8 nights as we were due back in the UK on the 22nd of Jan. This place was excellent, every member of staff we met were so kind and helpful, we were only sorry... more
I stayed here to attend a medical meeting. FIrst, I will say the staff was nice and helpful. BUT, the first room was filthy! There was HAIR all over the pillows and quilts and the towels were dirty! There was a dirty sock on the floor in the bathroom. It was disgusting. The staff moved me to another room and... more
Recently I had an opportunity to visit Crowne Plaza Cherry Hill NJ at a wedding I attended. Last I had visited this particular Hotel some times in 2005, it was a Hilton, and that was also at a close friend's son's wedding. WOW what a change, the lobby is totally renovated, including the Bar and Embers restaurant. The colors and... more
i would have to say i feel this place is average. There were definite problems, but i couldn't complain because i got this place for a steal of only 5,000 points from Priority Club. I talked to Leo at the front desk, manager, and he gave us a corner room with great view over the lake - worth it. it... more




