We were in Helios in June-July,2008. The best place! No air conditioner working in the room, but all was done without delay. All our problems decided in our favour. Really, cleaning staff did not fill the shower gel, but after we asked all that from the reception - all was done at once. Food was nice and always tasty! Nice... more

The hotel has good facilities, cf the building is great, nice views, spacious, with pools and stuff. However, they hardly clean the room. do not throw your towels on the floor to be washed, I have the impression that they dont replace them, but just fold them and put them back... so better don't put them on that soiled floor... more

A lady friend and I (Male), both of us 23, stayed at Helios Spa for 5 nights, and overall, I would have to say that the reviews on tripadvisor seem to be so far from the truth. We had already booked arrangements when I visited the site in preperation to see some reviews and I got so worried. Needless to... more

My girlfriend and I spent 2 weeks at this hotel last August (2007). We stayed on a B&B basis and overall were very pleased with the hotel and the holiday. There are a lot of bad reviews on here from AI guests, and this can be understandable if the breakfast is anything to go by! Breakfast - by the time... more

I stayed at the Helios spa at the beginning of May 2008. First I stayed in a 4 star room than I upgraded to a 5 star. I don't know on what criteria they give the stars to these people. The difference was that the 4 star was dirtier, it had no shower gel, bath robe or slippers while the... more

as a all inclusive guest we were treated to the worst supply off local drinks, wine worth L1.5 a ltr=75 pence was served in jugs totally undrinkable?only local lager beer no other?staff management poorly trained,local stalls all controlled by a cartel,no items differ in price more

I booked to stay at Helios Spa and resort, on a 4 star All inclusive holiday with my family. Please pay attention to these reviews and do not give this hotel the benefit of the doubt like i did. First impressions are good but then we got to our room which had not been cleaned properly we reported this to... more

The hotel itself has great facilities. The room was spacious and clean. The first problem was with the restaurant. It is very badly managed. .When the cups are all used up at breakfast they are replaced by plastic cups. When I stay in a 4-star hotel I expect .the staff to treat me with respect. In this hotel I found... more

Like many others on this site i was a little concerned upon reading some reviews of Helios Spa & Resort. However i can gladly say that those people must have gone to a completely different hotel to me. I found the hotel brilliant and was the only thing that made my time in Golden Sands enjoyable. The rooms are huge... more