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The Valley River Inn

The Valley River Inn
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 52 reviews
52 Reviews
5.0 of 5 stars
19
4.0 of 5 stars
11
3.0 of 5 stars
9
2.0 of 5 stars
8
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 28 hotels in Eugene
Description: Resort Inn overlooking Willamette River at Valley River Shopping Center.
  • Address
    1000 Valley River Way
    Eugene, OR 97401
Check Rates: $150 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 51 traveler reviews
  • What to Expect:
    • 3.5 based on 37 reviews Rooms
    • 4 based on 35 reviews Service
    • 3.5 based on 36 reviews Value
    • 3.5 based on 37 reviews Cleanliness
    • 4 based on 8 reviews Pool
  • Recommended For:
    • 60% based on 39 reviews Older travelers
    • 50% based on 39 reviews Families with teenagers
    • 40% based on 39 reviews Families with young children
    • 40% based on 39 reviews Pet owners
    • 30% based on 39 reviews An amazing honeymoon

Reviews of The Valley River Inn

( 1-10 of 52 )
3 of 5 stars
Atlanta, Georgia
Aug 20, 2008

We stayed at the Valley River Inn one night on the way to Crater Lake. The room was clean and comfortable. We sat out on the restaurant deck in the afternoon and enjoyed the river view. The service was so slow that we had a long time to enjoy the view and left after never receiving our snacks. Based on... more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for staying at Valley River Inn and for your feedback regarding your experience with us. I am happy to hear that you enjoyed your guest room and your stay. I was disappointed to hear about your experience in our restaurant. Please be assured that is not a usual experience for our guests and we are known for not...

4 of 5 stars
Philadelphia
Aug 6, 2008

We spent 4 nights here when we were in town for a wedding. The staff are friendly and helpful. The free airport shuttle is a nice bonus. The extra we paid for the river view and the concierge floor was well worth the price. Our room was large with beautiful views. The beds was one of the most comfortable hotel... more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for staying with us during your trip to Eugene, and for your feedback regarding your stay. I was very happy to learn that you had an enjoyable time and it also looks like you got an opportunity to experience some of what Eugene is proud to offer. We receive a lot of feedback on the beds in our...

3 of 5 stars
manzanita, oregon
Jul 30, 2008

We have stayed at the Valley River Inn previously and it has become somewhat dated and tired. We requested a top floor room several weeks in advance since we are light sleepers and have experienced a lot of noise from rooms above at other locations in the past. Upon checking in we were told no top floor rooms were available... more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for your recent stay with us at Valley River Inn and for your feedback. This is invaluable to us as we continue with our renovations. We have recently installed new carpet in several of our guest rooms and the corridors. We also compleley refurbished both upper and lower public restrooms and will be continuing this process. As you...

3 of 5 stars
Snoqualmie
Jul 23, 2008

The only reason I gave this a 3 was because of the proximity to the running trails and the fact that it was pet friendly. The rooms alone were only a 2. Pluses: I loved the proximity to the river trails (24 miles worth!). We used the trails for our dogwalks and my morning run (perfect 4 mile jog). There... more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for taking time to let us know about your stay with us at Valley River Inn. We are happy to hear that you enjoyed that we are pet friendly and the fabulous river trails. We have undergone serveral different renovation projects such as remodeling several of our suites, installing new carpet in serveral guest rooms and hallways, and...

3 of 5 stars
San Diego, CA
Jul 22, 2008

This was our 4th time in past 4 years at this property. As usual, we booked a river front room - great views! As reported in previous posts, this property is very outdated. The rooms including the bathrooms are quite comfy and large, but the kudos stop there. The patio overlooking the river was filthy dirty with dust and spiderwebs.... more

Management response from
ValleyRiverInn, Director of Front Office Services

We appreciate you taking time to tell us about your experience during your last stay with us at Valley River Inn. Your review mentioned that the hotel is outdated and I'd like to share a few of the recent renovations we have completed. They include new capret installed in several guest rooms and hallways, refurbishing of several of our suites...

3 of 5 stars
Virginia
Jul 14, 2008

I booked this hotel through Priceline for $75 a night and am glad I didn't pay full price! The beds were comfortable, the room was large and clean, and we did have a nice patio overlooking the river, but overall this seemed like a kind of generic hotel and not the lavish "resort" they tout themselves as. more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for staying with us, we are glad to hear that you enjoyed the river view and are fortunate to have very large guest rooms. We enjoy reading what our guests experienced during thier stay with us. We are continuing several different projects for continued success. We look forward to having with us again.

4 of 5 stars
Knoxville,TN
Jun 21, 2008

Very nice. Rooms are attractive. We had one right on river, and the view was wonderful. Hotel is sprawling, meaning it was a fairly long walk from our corner to the lobby. Staff very pleasant and accomodating. Would stay here again without question. more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for taking the time to tell us about your recent experience with us at Valley River Inn. We are glad to hear that you had such an enjoyable stay. We take great pride in providing exceptional service and we will sahre your comments with our great team. We look forward to serving you again should your travels bring...

4 of 5 stars
Bielefeld
Jun 19, 2008

This hotel has seen better times lots of years ago - anyway this is a good place to stay. Everything's fine, quite and the nearby mall offers the opportinity just to hop across the road to shop. The room was clean and usefull, possibly you should ask for a room closer to the lobby. Otherwise the walk distance could be... more

3 of 5 stars
Washington state
Jun 19, 2008

Perhaps because we booked through Priceline, we got a room that had not been updated since the 70's. Could be kitschy and fun, but unfortunately the mattress and noise-proofing seemed to be from the 70's too! Rooms are very large, which was a plus, but not much else redeeming unless you like avocado green rugs, noise from upstairs, etc. Staff... more

5 of 5 stars
Norfolk, England
Jun 8, 2008

We recently stayed at the Valley River Inn during a week's visit to our son who is studying at the University. We could not have made a better choice. The room and facilities were very good but what made our stay special were the lovely staff at the hotel. Nothing was too much trouble and each and every one of... more

Management response from
ValleyRiverInn, Director of Front Office Services

Thank you for taking the time to comment on your recent stay with us at Valley River Inn. We are very happy to hear that you enjoyed your stay and that the staff was helpful and friendly. We take great pride in our hotel and in providing excellnt guest services. Thank you for choosing Valley River Inn and we look...

Reviews of The Valley River Inn

( 1-10 of 52 )
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The Valley River Inn Address

1000 Valley River Way, Eugene, OR 97401