We had a pretty good stay. They staff was nice and efficient. The location was good for us. It seem a bit expensive. When I got come I found they charged us twice for a room (on a different credit card that we used to authorize the room). I called and they fixed the probblem but it was an upsetting... more

We stayed at this hotel at the end of a trip travelling around California. When we started our trip we stayed at the excellent Donatello, but unfortunately they had no rooms available when we returned to the city. The Omni was expensive and although it did everything it is meant to do it did it without any soul. We booked... more

We were very pickey about where we would stay for our wedding celebration. The Omni exceed all expectations. The front desk was fabulous--all concierge staff which is very smart. But, one person was extra special--Lex. He even met us at city hall as we were going in to be married to give us a very touching, hand-written note honoring our... more

Beautiful lobby - I was a little concerned when we arrived because I had booked a discounted rate through an online booking site and thought we might get an inferior room - but to my delight, we got a great room. The concierge was awsome, with details about restaurants (reasonably priced too!) and a great place for a drink with... more

Our experience at this hotel has been great. We arrived around 11 am on a Saturday and were able to check in early. The room was large and clean. (We had two double beds, a table, a large dresser with a flat screen TV inside), a comfortable bathroom with really high ceilings. In the evening, the room was turned down... more

Don't get us wrong for an okay hotel experience (desk staff and porters really good) but it was an impersonal space with no coffee making facilities in the room and a charge of $1.98 if you drank the bottle of mineral water (one third of a liter) that was available, you were also charged if you had the temerity to... more

This hotel was absolutly beauitful! We stayed here over the 4th of July weekend and had a great time. The hotel is in a great location, we were able to walk everywhere only having to take a cab once or twice. The service was phenominal, and I loved how room service happened in the afternoon instead of the early morning... more

This hotel does not deserve to be voted number 1 hotel in san francisco. I stayed in 2 hotels in san francisco and this one was much the poorer of the 2, the other hotel was the intercontental. This was also twice the price of the intercontenental, and i booked on the recomendation of tripadvisor. (a mistake!!!!!!!) The room was... more

I stayed at the San Francisco Omni twice during my 11 day trip to N. California. I have never stayed at an Omni, even though I travel 5-7 times a year. I loved this hotel, specifically because of its superb service. When traveling for pleasure I prefer B&B because of the hospitality, local flavor, attention to service. I have to... more