Checked in after a long flight, I decided to take a bath and had no hot water. Called the front desk and was told to keep the water running for a while until it's hot. When I finally convinced the reception clerk that there was no hot water in the studio, she checked and called me back later saying that... more

The hotel is located in a industrial location. The neighborhood makes you feel unsafe. Especially there is a temple of some sort next door with a large, isolated parking lot. There is no fence or wall to seperate the parking lot from the hotel. During the night the empty parking lot gives me an uneasy feeling. The hotel itself needs... more

We travel as a family of four with two little ones and we're always looking for a 1 or 2 BR suite. This hotel was everything we could have imagined. Simply perfect....and it was a very good AAA rate. Location couldn't have been better, just off CA163 and I-15. Made the short drive to Qualcomm Stadium easy and Sea World... more

Great hotel for a youg family. Five of us (me, my wife and 3 chidlren, 8, 5, 2) stayed over Thanksgiving. Polite, friendly staff checked us in to a Penthouse room. The room met our needs well but the loft room is really unsuitable for small children as there is a balcony which can easily be climbed over from the... more

From the moment I arrived at the hotel, the staff made me feel welcome and special. I was in a hurry to get to a convention downtown and needed to check in early (10 a.m.). Instead of giving my the typical attitude about the standard check-in time, the front desk told me it would not be a problem because they... more

I have to give this otherwise very nice hotel a mediocre rating for two reasons, one of which may not be the hotel's fault, but happened nonetheless. The good: The place is clean, rooms very nice and spacious, well-equiped and the maids very good. The staff I had contact with were very nice. There is quick access to 163 to... more

The hotel room was a good size and comfortable. There was a nice size kitchen with a microwave, frig, stove, refrigerator and a granite counter where two can eat. Our room had a sofa/bed and a queen size bed that was very comfortable. The pool is heated and is quite warm. The breakfast(it's included) had a lot of variety and... more

This hotel was absolutely fantastic! We were traveling with our married daughter and son-in-law who stayed in the loft of our 2-bedroom suite. Everything about this place was positive. First with the room. The beds and linens were top quality. The entire room was very clean. The living area was comfortable. We did not use the kitchen very much, but... more

My husband, mom and two kids, ages 10 and 12, stayed here for a week. We had a two-bedroom suite, #122, right next to the pool which was very convenient. Our room was ready upon arrival. It's challenging lugging a 40-pound suitcase up the stairs, so be prepared if that's not something you want to do. You'll have to do... more