This was our first stay at an Omni property and this property far exceeded our expectations. Simply, this hotel is intimate, clean and served by the best in the hospitality business. We were greeted with smiles at all times and the staff made it their business to remember guest faces, for such simple and important greetings such as "welcome back"... more

We stayed here for a special anniversary weekend. From the moment we arrived the staff were friendly and helpful. We had asked for a quiet room for this special occasion. As it turned out this would have been overlooking a building site and we were given an upgraded room in a quieter part of the hotel. On returning from our... more

I'm not sure why this hotel generates all the overwhelmingly positive reviews it does. I arrived late at night (11pm), only to be told they couldn't find my booking - when I had the reservation and confirmation number in front of me, clear as day. Their "revenue manager" who would be able to dig around to find the booking was... more

Excellent business hotel in midtown Manhattan. Very well maintained. Reasonably priced by NYC standards. I previously stayed at the Peninsula but stopped when average room prices topped $1000 with taxes. The Omni Berkshire is slightly less luxurious (no flatscreen in the bathroom) but only slightly----and for much less. more

After reading many reviews and talking to friends about the small room sizes in NYC for such high prices, I finally settled on the Omni after finding an excellent rate. It did not disappoint. They were in the middle of construction in their lobby so their hotel bar was closed, but otherwise, the service was professional and speedy, the concierge... more

We enjoyed our stay at the Omni. The hotel was clean and had nice decor and great beds. We thought the complimentary delivery of coffee and/or tea and a newspaper in the morning was a nice touch. The bellmen and doormen were exceptional; however, we found the front desk and Concierge desk to be unhelpful and a bit pretentious. Weeks... more

We had a fantastic stay at the Omni Berkshire. The staff were excellent and very helpful. We were upgraded to a suite which was wonderful and beautifully clean. Housekeeping were incredibly attentive. The best thing about this hotel is the attention for children. There are not many upmarket hotels in Manhattan who are kind to children. My two children, 7... more

There's no question - this hotel is well situated for those who like midtown. It's also clean, safe, and the staff are reasonably attentive and friendly. However, I would not stay here again for anything close to the rack rate. We booked a special weekend deal and requested two double beds. I called twice - once two days prior and... more

I have stayed at quite a few hotels in Manhattan, and was pleasantly surprised by the Omni. It is a little less expensive than a lot of other hotels in the area--but also a whole lot nicer (anyone ever stayed at the Marriott midtown? Blech!) I have a hard time believing anyone found the staff to be rude. Every single... more