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Sheraton Philadelphia City Center Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 220 reviews
220 Reviews
5.0 of 5 stars
26
4.0 of 5 stars
52
3.0 of 5 stars
29
2.0 of 5 stars
50
1.0 of 5 stars
63
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#42 of 78 hotels in Philadelphia
Description: Contemporary High-rise Convention-oriented Hotel situated downtown in center of Franklin Town office & residential complex.
  • Address
    17th & Race Streets
    (formerly Wyndham at Franklin Plaza)
    Philadelphia, PA 19103
Check Rates: $213 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 220 traveler reviews
  • What to Expect:
    • 3 based on 139 reviews Rooms
    • 3 based on 137 reviews Service
    • 3 based on 135 reviews Value
    • 3 based on 139 reviews Cleanliness
    • 4 based on 26 reviews Pool
  • Recommended For:
    • 20% based on 149 reviews Young singles
    • 20% based on 149 reviews Families with young children
    • 20% based on 149 reviews Families with teenagers
    • 20% based on 149 reviews Older travelers
    • 10% based on 149 reviews Pet owners

Reviews of Sheraton Philadelphia City Center Hotel

( 11-20 of 220 )
May 20, 2008
1/1 found this review helpful

We spent one night in the hotel on May 19 and paid a premium price of $280 for a room. First of all, the crowds in the hotel’s lobby were huge. We had a hard time getting in the elevator - got lucky on our 4th try. Second, the bathtub was disgusting and full of hair. They completely forgot to... more

4 of 5 stars
Brooklyn, NY
May 20, 2008
0/1 found this review helpful

We had a very pleasant stay overnight for a weekend of museum visits. The hotel was clean, the staff efficient and the food through room service plentiful and tasty. The room was large and comfortable. The fitness room was very well-equipped and the pool was clean and a good temperature. Checking in and out were efficient. We were mostly interested... more

1 of 5 stars
Manchester, United Kingdom
May 18, 2008
2/3 found this review helpful

Whilst on business in Philly with a colleague, we booked into a Club floor room at the Sheraton for one night. The room itself was reasonably well appointed and spacious, and the bed very comfortable (although surely about time there was a widescreen LCD TV??). My first port of call was the coffee machine, however the coffee and creamers etc... more

2 of 5 stars
New Jersey
Apr 1, 2008
2/2 found this review helpful

The bathroom was dirty, the toilet, shower curtain floor and sink. The room looked like it hadn't been vaccumed. I only paid $45 and was only there one night and actually aside from sleeping, only in the room for a couple hours. Can't imagine if I had paid full price or was staying longer. more

1 of 5 stars
Pennsylvania
Mar 20, 2008
2/2 found this review helpful

When we checked in the woman at the front desk could barely announciate her words to be heard clearly. It was as though she was being bothered by us checking in. We asked questions ans she was rude in that she treated us as if we had three heads. Not until someone from the staff said something to her did... more

3 of 5 stars
East Coast
Feb 19, 2008
1/1 found this review helpful

I have a family member who is in Hahnemann Hospital and I needed to stay in the city so I can be with them. The hotel was in walking distance to the hospital and many restaurants in the area. The room was very clean and the beds were somewhat comfortable. The hotel seemed to have alot going on - ie... more

3 of 5 stars
London, Ontario, Canada
Jan 28, 2008
2/2 found this review helpful

This Sheraton is adequate but nothing special. The Good: - Nice size room - Comfortable bed - Great location - Wonderful view - Many hotel amenities including a nicely maintained gym with a raquet-ball court. The Bad: - Old televisions in rooms - Buffet breakfast ($17) is okay, but nothing special - Room service meal was reasonable (Salmon), but spoiled... more

5 of 5 stars
Long Island N Y
Jan 25, 2008
0/1 found this review helpful

We were in town for a convention and when we are within driving distance, we take our dog. The Sheraton had it all-its a great location, walking distance to the convention center, the market, and all of the museums, and the rooms are beautiful, as is the hotel, itself. The staff is friendly and eager to please, especially the concierge.... more

Jan 25, 2008

Stayed here over Martin Luther King weekend for volleyball tournament at Temple and Drexel. Stay was Fri, Sat and Sun nights on a cold, windy weekend in Philly. Pros: Hotel was nice, check-in was reasonable. One small issue with missing one of the rooms we requested, but this was corrected. Stayed in a King bed room on 20th floor, nice... more

3 of 5 stars
Pleasantville, NY
Jan 22, 2008
0/1 found this review helpful

Hotels of this type are now so uniform that it's easy to forget where you are staying. No effort has been made to make the Sheraton in Philadelphia distinctive from the thousands like it. Everything is bland and predictable - the rooms, the room service, check-in and check-out facilities etc. But nothing is really wrong and there was very little... more

Reviews of Sheraton Philadelphia City Center Hotel

( 11-20 of 220 )
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Sheraton Philadelphia City Center Hotel Address

17th & Race Streets, (formerly Wyndham at Franklin Plaza), Philadelphia, PA 19103