What a wonderful hotel! The staff was exceptional.....we happened to arrive a few hours before check in but within 20 minutes our room was ready for us. I had booked a King Suite through WhatAHotel.com and not only was it the cheapest through them but they promise an upgrade at arrival. Wow! is all I can say...we were in a... more

Having had an initial contretemp with them about being put in a standard room, rather than the deluxe room we had booked, our two stays with them were great. Hayden sorted out the room issue as soon as she could and was true to her word. 1st Ave rooms can be a little noisy with boy racers with their exra... more

Overall a very nice hotel. Rooms were very clean and hotel was quiet despite being right downtown. Very convenient location due to close proximity to popular markets and shopping areas. The best part was the Library Bistro which is the adjoining hotel restaurant. Our group ate breakfast there every day and we all agreed the food was outstanding. more

We booked this hotel through my husband's corporate rate so take what I say in light of the $170 some odd dollars a night we paid. We requested a non-smoking king room. The room we got, although spacious, was not a king - not even close. In fact, we think it was a large double. A very comfortable bed though... more

The Alexis was lovely. Beautifully set a part from other hotels, front desk workers hospitable and kind. A perfect hotel...until our neighbors had a party until 5:30 in the morning. The front desk worker was completely ineffective at quieting the gathering, despite repeated phone calls from ourselves and others on our floor. When I went down to speak to him... more

God help me, I love nice hotels! So much so, that after I book a room at a good hotel, I frequently find myself getting over-excited while I anticipate my journey. By the time I arrive, my expectations are often so high that even a great room loses some of its luster. That's why I found the Alexis to be... more

My wife and I got married on July 19 in Jacksonville, Florida and arrived on July 20 at the Alexis Hotel. We were greeted by a wonderful front desk staff who helped us get checked in and gave us a quick overview of the hotel and the amenities at the hotel. We stayed in the Honeymoon Suite, and when we... more

I stayed at the Alexis Hotel the night before my wedding and the night of my wedding in the Honeymoon Suite. It was the perfect place to get ready for the big day with my bridesmaids. The staff took excellent care of every need we had (which was plenty due to 7 ladies getting ready!). The room was immaculate when... more

Loved the Hotel Alexis! My boyfriend ad I stayed here two nights in June and loved everything about it. Upon check-in the staff was very friendly, got us into our room early and gave us a walking map of downtown. The room (king bed) was small but nicely decorated and comfortable. The bed was the best! SO comfortable.We just melted... more