I have always wanted to stay in this hotel since it is such a downtown Atlanta icon, and maybe that is why I was so disappointed. The bottom line is that this simply isn’t a nice hotel. The interiors are dark, dirty and dated. The rooms and bathrooms are very small and the furnishings are in need of some serious... more

TripAdvisor reviewers were fairly accurate regarding this property. GOOD: The beds are extremely comfortable, as expected. My view was spectacular...I was on the 64th floor with a clear shot of the Braves Stadium, the Georgia Dome, the CNN Center and Centennial Olympic Park. The rooms seem fairly sound proof. I did not hear any hallway or elevator noise and I... more

We stayed at this hotel for 4 nights. It was centrally located hotel. We did not rent a car, we simply walked every where and at times took the MARTA. It is an easy walk to CNN, Coca cola, the aquarium, etc. Our room was on the 34th floor. It had a beautiful view of downtown. Hotel was clean and... more

I have stayed at many Westin properties and this is the first that truly disappointed in every way. The staff was not very helpful and missed many opportunities to enhance the service experience. The elevators are profoundly slow, and there were always some that were not working, which did become a problem. As I had a toddler with a stroller,... more

I was here for a convention and this was the hotel that someone in our group reserved. Beginning with check-in, we were a group of three gals in one room. We were told that we were booked into a room with only 1 king bed, when we originally were booked with 2 queen beds. They said that they would bring... more

This place is a disaster - the rooms were not only shabby, they were dirty - the couch in our room had stains all over it, carpet was stained, when the maids cleaned the room they did not bring clean towels or new toiletries. What was even more annoying were the elevators - there were long waits each time we... more

I just returned from a stay over the 4th of July weekend. I understand they stll haven't recovered from the tornados but still - just an awful experience. The rooms: Bad. Size was okay. About a filty couch as I've seen in a hotel - hundreds of very visible stains. The pillows were bad, bathroom small, noisy rooms. The elevators... more

VALET: Is fine--expensive. The problem is that there are bums standing outside the hotel. You would think they would get a security guard to keep them away from the guests. CHECK-IN: We stayed at the Westin for 1 night on a Saturday. We requested early check-in, which they did not honor. Apparently, the hotel was booked the night before. Other... more

All I can say is what was once a great hotel isnt anymore.The check in was prompt but unfriendly and a sign of things to come.When we got off of the elevator on the 23rd floor,the carpet was stained and the hallways smelled disgusting.A wet-vac was in the hall (which remained the entire weekend in the same spot)masking tape on... more