I spent a week here recently, early May. I was traveling with my young two year old son. 1. We were upgraded to a huge suite. I love my Amex card! 2. It was so huge with two entries, I could not keep my two year old contained as they safety bars on the doors are mounted directly above the... more

We just returned from the Royal Hawaiian and loved it. We stayed in a garden suite which was spacious and inviting and worth the extra $$ (especially with an infant who makes all sorts of noises while sleeping!). The staff (especially the cleaning crew) were outstanding and helpful. They were always looking for ways to help. They gave us a... more

Booked a stay here with Amex Fine Hotels and Resorts program. We were a little concerned after reading some of the reviews but the concerns were almost completely unfounded. This resort is tucked away from the madness of Waikiki but still in the middle of it all. The grounds and the hotel itself are beautiful. It seems like it would... more

After reading several rather "iffy" reviews but still wanting to stay once before The Pink Palace closes its doors to renovate, we booked. I must admit that I called the Starwood number and stated my concerns as I had read on Trip Advisor. He reassured me that it would be okay and would email the hotel with my concerns. So... more

The Royal Hawaiian (The pink hotel) is a classic hotel that has stood the test of time. Once visible from the street is now shrouded from the street by a shopping center and parking structure. The hotel is in the center of activity of Waikiki. The beach and surrounding area is always busy with tourist with plenty of shopping and... more

booked this 4 star hptel on priceline and i got a gardenview room. after a long flight we checked in and when we opened the door the smell overtook us. The room seemed like it was barely used and smelled the must of your grandmothers 50 year old furniture. The mustiness was so bad my wife threw up after about... more

We used Hotwire (for the first time) to book 2 rooms and were surprised and excited that we were booked at the Royal Hawaiian. After reading some reviews from people booking online, using discount bookings like Hotwire, we were a little apprehensive about the service we would receive at the hotel. Before leaving for our trip, we inquired about a... more

This used to be spectacular so I was shocked at how low it's dropped. I wanted to write everyone here to tell you because I was disappointed and I always rely on this site for good tips. First off, just understand there are no lanais! Second, the beach--half the chairs are "reserved" (through a very mysterious process that is not... more

We are platinum members of the Starwood Preferred Guests program. Even with our status which is supposed to promise an upgrade to the best available room, we were still very disappointed. Let me start by saying we used to LOVE this hotel, and a few generations of our family have honeymooned there. We went there to celebrate a birthday and... more