First, let me just say the not so nice things about this hotel. Lobby is outdated, hallway to our room is musty, bathroom extremely small, housekeeping forgot to give us fresh towels on our 2nd day, and morning receptionists not too friendly. Now the good things, the room is adequate and the bed and pillows nice and comfy. There is... more

Let me start with the ugly...window jalousy fell off a few minutes after we entered our room and a few moments later cakes of dust came out of the A/C vent when we turned on the aircon. Then there's the good, lots of them.. fantastic location, restaurants, convenience stores, bus lines, intenet cafe, and the beach were nearby. The front... more

Horrible Hotel & Awful Customer Service This place is a nightmare! Upon arrival my party was asked for their ID's for verification. Then the desk attendant informed us that they needed to copy our ID's for security purposes. WHAT! First we were told that it was to verify that we were over the age of 18 and after arguing with... more

Upon arrival this hotel does not seem like it would be a bad place to stay (b/c the lobby seems ok), however, your problems will all start at the front desk. Just a preface...I have stayed in many hotels around the world and had a first time experience here. Also, my wife and I had two days prior watched a... more

We got a week here free from our timeshare since our actual timeshare (Ilikai) was sold out. I loved the Ilikai so I was expecting the same or equal. No it was not. I am not bad mouthing this hotel entirely because hey, it was free. Parking is $18 for non guest and $14 for guest. You pay the attendant... more

Last year I wrote a review on the Island Colony, saying that it was quite nice. I feel I owe it to readers to update that review. I stayed there again this winter and it's amazing how much can change in a year. Eventually the Colony will be a great property, but for the past few months, and for probably... more

We have stayed at the Island Colony several times since 1982 but it has been about 9 years since our last visit to Hawaii and we didn't know what to expect from some of the reviews with bugs, etc. We decided to try it anyway. We were assigned 4221 which is a one bedroom. The livingroom window gives a fabulous... more

We loved the layout of the one bedroom. We did have a few problems which we advised the hotel of upon our return. We should have told them while we were there because they really made the effort to look after our concerns. Overall the rooms were very nice but the housekeeping could use some improvement and the views were... more

I have stayed her a few times and I will continue to stay here every time I come. I read the reveiws with the bugs and I must say I have not experienced bugs at all while I was there. I have stayed elsewhere in waikiki in hotels that where decent but small, tiny lanais and no view what so... more