The best thing that I enjoyed about this hotel, was the view from my private balcony, in my room. It was a view of the Isla Verde Beach. more
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Rooms
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Pool
Families with young children
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An amazing honeymoonThe best thing that I enjoyed about this hotel, was the view from my private balcony, in my room. It was a view of the Isla Verde Beach. more
I was looking for a reasonable hotel that was family friendly as I was traveling with a 4 month old and a 19 month old. After doing my research and reading reviews I settled on this hotel. I paid $160 a night for an ocean view room on the hotels website. At the time I booked my room I could... more
I was very disappointed by my stay here. First of all, there is no room service in the hotel. The restaurants in the hotel are of poor quality, with little in the way of variety or healthy eating options. The hotel charges you for a beach chair or umbrella, which I felt was ridiculous for a beach resort. The bathroom... more
We appreciate your taking the time to write this review and let us know the areas you feel need improvement. We apologize for any inconvenience and are working hard to correct any problems. We hope you will stay with us again when you are in San Juan. Regards, Luis Rivera, General Manager
We stayed here for a few days before departing on a cruise. The hotel and amenities are great! Nice restaurants, nice pool & beach, good workout facility VERY FRIENDLY STAFF! Mr. Arroyo and his staff did everything possible to make us feel like we were the most important guests there. Carlos the bartender was very nice and Rose in the... more
Great Hotel, everything was avaliable in just one place: breakfast, lunch, dinner, bar, music, casino, pool, beach, in-store, etc.. The room was very comfortable and pleasant and was attended readily and quick by the maids each morning. A little above price but we had a very good time. We even got to watch two wonderful weddings in the garden by... more
The hotel is dated but clean. The staff was fine. Restaurants in the hotel are mediocre but it is fun to watch locals dance in the Salsa bar in the evenings. The beach is better than we experienced at The Intercontinental or El San Juan up the road. However, this hotel is very close to the airport and every twenty... more
We are pleased that you enjoyed your stay at the hotel, especially our beautiful Blue Flag beach. Regarding the noise comments, unfortunately there are some things out of our control when it comes to out-of-doors. We do hope that the enjoyment you had during your stay outweighed this issue. Regards, Luis Rivera, General Manager
Pros: Beautiful beach, 5 places to eat inside, swim-up bar, casino, most rooms have some kind of ocean view with balcony (smaller balconies farther back), close to airport, close to Pinones Cons: The closest hotel to the airport = Noise from planes (this noise is drowned out by the two balcony doors and ocean waves for the most part), For... more
This hotel is best suited for a short stay or overnight stop. Having traveled extensively within the Marriott brand, this hotel falls short of expectations. Would not recommend this hotel for a family vacation or long stay. On the positive side, the hotel does have a nice selection of restaurants, bars and buffets, though they are a little on the... more
Thank you for your comments on your stay at the hotel. We apologize for any inconvenience you experienced and take your concerns seriously. We are currently making improvements to ensure our guest's comfort and satisfaction, and sometimes with that come inevitable glitches. Thank you again, and please know we are working hard to correct these issues. Best regards, Luis Rivera,...
I had seen the reviews regarding the jet noise and I thought that was pretty silly - it's obvious from the map where the hotel is located. The bellcaps and the desk staff were great - helpful & playful with my daughter. We were unsure about the luggage transfer - the bellcap said leave it there & he'd watch it,... more
If you want to be close to the airport ( 5 minutes), this is a great place. Its right on a great beach, has local restaurants close by and live music (mostly salsa) in the bar most nights. The obvious downside is the noise from the aiport which didn't seem like much of a problem to me. more




