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Holiday Inn San Juan

Holiday Inn San Juan
Call now to book: 877-270-6397 from HolidayInn.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 74 reviews
74 Reviews
5.0 of 5 stars
22
4.0 of 5 stars
37
3.0 of 5 stars
2
2.0 of 5 stars
10
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
# 6 of 14 hotels in Carolina
Description:
The Holiday Inn San Juan has 222 rooms including 60 Pool Club guestrooms, each fronting our beautiful, outdoor pool/garden area. The hotel is located... The Holiday Inn San Juan has 222 rooms including 60 Pool Club guestrooms, each fronting our beautiful, outdoor pool/garden area. The hotel is located in the Tourism sector of San Juan, Isla Verde - minutes from the international airport and a short walking distance to the famous Isla Verde Beach. The property has just undergone an extensive re-design and renovation program featuring a stunning, high-vaulted ceiling lobby, and three new, exciting restaurants. more » « less
  • Address
    8020 Tartak St
    Carolina 00979
    Puerto Rico
Check Rates: $184 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 74 traveler reviews
  • What to Expect:
    • 4 based on 56 reviews Rooms
    • 4 based on 56 reviews Service
    • 4 based on 53 reviews Value
    • 4 based on 55 reviews Cleanliness
    • 4 based on 18 reviews Pool
  • Recommended For:
    • 60% based on 63 reviews Families with young children
    • 60% based on 63 reviews Older travelers
    • 60% based on 63 reviews Families with teenagers
    • 50% based on 63 reviews Young singles
    • 30% based on 63 reviews An amazing honeymoon

Reviews of Holiday Inn San Juan

( 1-10 of 74 )
4 of 5 stars
new york city
Jun 11, 2008
1/1 found this review helpful

This hotel is not 5 star, but I must let you know it is a good hotel deal for its location. The Holiday Inn is so conveniently located to everything: the airport-5 to 10 minutes away, there is a Wallgreen 3 blocks, the bus that takes you to Old San Juan and the shopping centers is a block, the beach... more

5 of 5 stars
Dublin, Ireland
Apr 23, 2008
3/3 found this review helpful

Stayed in Holiday Inn, Isla Verde from 10th to 12th & 19th to 21st April 2008. Pre Cruise and post cruise stay. We arrived late from NY on 10th but reception were informed. Checked in very quickly and got a room on third floor with a balcony. Room excellent. We stayed on room only basis so we had to pay... more

Management response from
africanito, Guest Services Manager

Hola Thank you for coming to Puerto Rico and enjoying our wonderful little island. We are so happy that we were able to provide you with an excellent experience and we are grateful that you let everyone know how easy it is to get around from our hotel and how conveniently we are located. We look forward to seeing you...

Apr 13, 2008
2/2 found this review helpful

It was a good choice for a 5 night stay in PR. The lobby is spacious and very clean. The rooms are comfortable and clean. The pool area looks nice but we never really used it. The staff is friendly and willing to help in any way. The beach is very close, a straight line walk, about 3 minutes. There... more

Management response from
africanito, Guest Service Manager

Hola We are very happy that our hotel met your expectations. Also thank you for trying the hotel restaurants as the prices are good and the food is exceptional. We look forward to having you back here soon.

5 of 5 stars
Pittsburgh
Apr 7, 2008
1/1 found this review helpful

The entire staff was very polite and helpful...anything i needed i got it right away, i was here for about 3 weeks working and a long way from home but they all knew that and went out of their ways to make me feel at home. I could not have asked for a better place to stay here in puerto... more

Management response from
africanito, Guest Services Manager

Hola Thank you for complimenting our wonderful staff. I will pass the message on to make sure that they know that their hard work is being appreciated. Come back and visit soon.

1 of 5 stars
Rancho Cucamonga, California
Mar 28, 2008
3/3 found this review helpful

Please forgive this long winded venting and understand before you read this that we've always written rave reviews about our travels before this one......We read mixed Trip Advisor Reviews of this property, some good, some bad. The most common complaint seemed to be children making loud noises in the hallways at all times of the late evening. In retrospect, it... more

Management response from
africanito, Guest Services Manager

Hola We are very sorry for the inconveniences you experienced while staying here with us. Your comments have been taken to heart and we will be working hard to make sure that these situations are not experienced by any future guests at our hotel. We also hope that you will return to our hotel and give us a second chance...

5 of 5 stars
Canada / Vancouver
Mar 15, 2008
1/1 found this review helpful

We booked our room via an online auction www.skyauction.com and had no issues. King Size 4 post bed...Pool Side The mattress is to die for. The room was a touch small for a king size but no big deal. You are 1.25 blocks from the best beach area in San Juan and you have tons of restaurants around. Closest Casino... more

5 of 5 stars
Coral Springs, Fl
Mar 12, 2008
1/1 found this review helpful

We arrived early morning at the hotel. We were lost for a few minutes since it was very hard to see the street signs at night. The front desk Manager and the bell guy took good care of us since they knew we were very tired. Our room was great and comfortable. It had several pillows just as I had... more

Mar 11, 2008

Excellent hotel for a pre-cruise stay. Rooms appear a bit small, but bed is so huge, so there's not a lot of room to leave your luggage. Bath removed so bathroom is now a (very) wet room. DJ by the pool on Sunday afternoon. Excellent pool with free loungers and pool towels. Very handy for airport and beach with shopping... more

4 of 5 stars
Sellersville PA
Feb 24, 2008
2/2 found this review helpful

My husband and I stayed at the Holiday Inn for a 3 day weekend. This is a great hotel if you are looking to get away for a few days but don't want to spend a lot of money on a resort. When we got to the San Juan airport, we were shocked at how easy everything was. I expected... more

4 of 5 stars
Pewaukee, Wisconsin
Feb 20, 2008
1/1 found this review helpful

I did a lot of searching on Tripadvisor and chose the Holiday Inn partly based upon this site (thanks!) and price. I was a bit apprehensive about hotels in San Juan due to some horrer stories on this site about other hotels, but we were plesanty suprised upon our arrival. The hotel is about 1 block off the main street,... more

Reviews of Holiday Inn San Juan

( 1-10 of 74 )
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Holiday Inn San Juan Address

8020 Tartak St, Carolina 00979, Puerto Rico