We were only staying for one night in Tokyo, we had large amounts of luggage, and this was our first trip to Asia. So we needed something easy.

Which is pretty much what we got - having missed the instructions for the hotel buses leaving from narita airport, we caught the train into the central Tokyo. From there we went one stop on the tube (subway) to Ginza. You can go to Ginza Itchome which is directly under the hotel, but for ease, the hotel is still walking distance from Ginza. Once in Ginza station, make a note of how the blocks are numbered on the maps outside the turnstiles. I think on the same map there it also shows where the Mercure Ginza is located. Exit out of A13 which is about a 5 minute walk from where you come out of the turnstiles.

As for the hotel itself, the staff were friendly and helpful. The rooms were clean and the bathroom quite spacious. It contains all of the mod-cons (including those famous Japanese toilets with bidet etc on it). Bathrobes and slippers are also provided.

The international paper written in English dropped outside our room was a nice touch - at least the staff pay attention.

All in all, this is a simple hotel - good for a place to lay your head. We found it relatively easy to get to Haneda airport from there as well.

We stayed at this hotel three times when we were in Japan because we had our flight to Tokyo, then we were in the North, then Tokyo, then Kyoto and Hiroshima and at last back to Tokyo.

The staff were great. Always smiling and very helpful.

When we arrived, jet-lagged, didn't know if we were eating breakfast, lunch or dinner, we went to the restaurant to eat. I ate salmon. It was the best fish-dinner I have ever had! The breakfast was in the same restaurant. It was buffet-style and there were choices between Japanese or Western breakfast.

The hotel is in the middle of the shopping-district. FANTASTIC!

When we went to Kyoto and Hiroshima the staff were very kind to collect one of our suitcases.

I can not recommend this hotel highly enough!

You can't go wrong in this hotel. We were so pleasantly surprised with its boutique atmosphere, neat stylish rooms and surprisingly spacious bathrooms.

I enjoyed my stay at this hotel, the room were clean, service were excellent, the staff were polite and could speak excellent English. The hotel provided a shared computer for internet access. The breakfast buffet was good - quite a lot to eat.

The hotel is located a street behind the main shopping area in Ginza. However, if your purpose to Tokyo is mainly for shopping, I would recommend staying in Shinjuku rather than Ginza. There is not much to see in Ginza after 8pm, also the restaurants are comparatively more expensive than anywhere else in Tokyo.

Another downside about this hotel is that it is not easily accessible from Narita Airport as the airport coaches does not drop you off directly at the hotel, the nearest drop off point was Tokyo Station, u then had to take a taxi to the hotel. Another problem is that the taxi driver had no idea where this hotel was as they said that this hotel is not very well known in Ginza area. You must print a map of the hotel to show the driver.

All in all, I enjoyed my stay at this hotel. But if I could choose again, I would prefer to stay in Shinjuku as most aiport coaches stop in most of the hotel around that area.