The Cerulean was a great experience. The staff was attentive and friendly. We had a room with a great view of a park and the nightlife in Shibuya. The room was nicely decorated, and big enough for two and had a great path with granite tile, a bidet and a terrific shower in an area next to the tub. Not too practical if you owned it, but fine with maid service to clean the room. Great but expensive buffet. Lots of good restaurants close by. But Shibuya is the gathering place for Tokyo youth, hordes of them. You will feel out of place if you are a Westerner and older. But they are polite. There are a couple of train lines across the street. Express bus service goes from Narita directly to the hotel every hour. You can take the express train to Shinjuku, a few stops away and then take a Japan Rail line to Shibuya. If you're not dragging a lot of big bags, that would be faster. The Tokyo subway is great and it's easy to get around the city. Taxis are very expensive, so avoid them unless you are taking short trips.

The selection of a Tokyo hotel can be tricky given the size of the city. The Cerulean Tower Tokyu Hotel is located in Shibuya and after having stayed here for 4 nights I believe it is perfectly located for exploring Tokyo's neighbouring "Wards".

All that has been previously written about this hotel I totally agree with. Firstly the hotel is easily accessed from Narita by the Airport Limousine Bus - its a door to door service and it took roughly 1 hour 20 minutes in each direction. The Cerulean is one of only 2 hotel drop off points for Shibuya.

The Cerulean has an impressive entrance and grand foyer which is ultra minimalistic in its design. Huge windows look onto a formal Japanese garden - it all makes for a wonderful first impression.

Check in is brisk and efficient. We also used the Concierge several times and the staff were all friendly and knowledgeable.

Rooms are located from floors 19 to 37 and this is the selling point for this property - all have incredible panoramic views from large windows. All of Tokyo seems layed out before you. They are nicely fitted out in the less is more Japanese style and are quite spacious by Japanese standards. The bathrooms are also generously proportioned.

Lastly - the hotel is within quick walking distance to Shibuya Railway Station and the famed Shibuya Crossing which has be seen to be believed.

The cerulean room was a little small but every hotel room in tokyo is small. The view from my room was amazing. We could see as far as the mountains and the wide expanse of tokyo. At night the views were magical. Then Shibuya is RIGHT THERE. You can walk to tokyu hands! You have the rail right there. Seriously I would never stay elsewhere...plus the service was impeccable. To this day, I have never stayed in a place that had that much attention to your comfort, We needed toothpaste and within 2 seconds there was a bellhop with toothpaste, an adapter, 2 minutes, a pen, anything and they were at our doorstep.

So stay at the cerulean. They have everything you need and its in the heart of tokyo. And then take a walk through the love hotels and eat at Gonpachi. Truly memorable experience.

For my third visit to Tokyo I decided to forego staying at a more expensive hotel where I stayed previously and asked the Embassy to try the Cerulean in view of its location as my 24 year old son was coming out to join me (on airline points). The location at Chibuya puts one within a short walk of an endless number of restaurants and all kinds of shopping. If one wants the high end stores then there were several department stores with all the high end possible.(Worth a visit just to see the quality of merchandise with men's shirts starting at $165 and ties at $100..and one of these great department stores even had a real theatre pipe organ where a young lady was giving a mid-morning performance). My son found a store (Ulo I think) nearby where he could not believe the deals and ended up buying so much I had to carry home a pile of t-shirts (at $19 each) and a linen sports jacket at $49. To visit Chibuya Square at 10pm and see literally hundreds lined up obediently waiting for the light to cross and then they come like a tidal wave of humanity...sit upstairs at Starbucks and marvel at the Times Square of Tokyo). And a tip with all the many restaurants, go to the top floor of the department stores..you will find a dozen restaurants and all reasonably priced with excellent food..in fact I have lived and travelled over much of the world over 35 years and have never eaten so well so reasonably.

Now as for the hotel all I can say is outstanding. First the staff are so courteous and helpful..the concierge insisted in wallking me outside to show me the 711 which is in the hotel where there is an ATM and the chamber maid refused any tip..what a change from almost anywhere! As many other reviews point out the room is quite spacious, well and tastefully furnished, the internet at $10 a day worked perfectly on my laptop, but the bathroom is to write about...we loved the walk-in marble shower with glass separation so the bathroom does not get steamed up. Beds are very comfortable with European duvets and three types of pillows so I had my favourite down-filled. The fridge has room to add a few things of your own...(I was surprised that they did not provide an ice bucket or wine glasses, only regular drink glasses). The breakfast is excellent and well presented but like any top hotel at $30 for the buffet a little pricy especially when outside nearby the Starbucks or a myriad of other little coffee shops offer sufficient for less than $10...even $5. The hotel gave me a room facing away from the Square on the 27th floor but at my request moved me when my son arrived to a room on the 37th overlooking what I call Tokyo's Central Park with all the skyscrapers like the Hyatt in the distance..incredible view night or day and on top Mount Fuji as well became visible one weekend of my 2 week stay. The beauty of this hotel is that although next a major cross-city 6 lane roadway because the rooms are all on 20 or above floors with excellent sound-proofing there is absolutely no outside sound except an occasional helicopter. And finally it was well worth the price to have dinner in the bar on the 42nd floor..incredible view..(the French restaurant is one star Michelin but expect $100 a person minimum)...the only complaint about the bar is that the non-smoking is in a small area so we preferred to be in the smoking area with the incredible view and the ventilation system was so good despite the two men smoking cigars nearby we could not smell the cigars. With pre-dinner drinks, wine, a full three course meal for 4 persons and after dinner brandy plus the cover charge of $8 each the meal came to just under $300. On top of everything, I can only praise the excellent and very courteous helpful service at all times..wonderful.