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ClubHotel Riu Mambo: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 456 Reviews
5.0 of 5 stars
236
4.0 of 5 stars
132
3.0 of 5 stars
36
2.0 of 5 stars
35
1.0 of 5 stars
17
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 51 hotels in Puerto Plata
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 463
  • Address: Bahia de Maimon Puerto Plata Dominican Republic
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Located on beautiful Maimon Bay, offering a breathtaking view of the ocean and the Puerto Plata mountains. This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service No Swimming Pool
Check Rates: $178 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of ClubHotel Riu Mambo

( 30-34 of 456 )
“Can't wait to return”

ClubHotel Riu Mambo

Jun 25, 2008
1/1 found this review helpful

My family (husband and 13yr old son) stayed for two weeks at the end of May. We had never visited the Dominican Republic before and were a little aprehensive.

I'd checked the weather reports for weeks and they said it was raining and thuderstorms all the time. While we were there it rained for one full day and occasionally in the early evening and during the night otherwise it was 40 degrees for most of the time.

There are lots of good reviews describing the resort and rooms etc, so I won't reiterate what they are saying. However all I can say that it was the best holiday we've ever had. We have always stayed AI all over Europe and in some really nice hotels but this one topped the lot. I've never stayed in a resort that was as clean and tidy, the staff can not do enough for you and seem really proud of the hotel. The animation team were excellent, I don't know what they get paid but it's not enough, best shows we've come across, the African show was the best, they deserve 110% for effort. The choice of food is amazing, never got bored with it.

If your hair is high maintenance like mine sort out a decent style before you go or tie it up. Don't waste space in your suitcase with straighteners and a hairdryer, they won't get hot enough. You can hire a hairdryer from reception for $20 which is refunded when you return it.

We went for a relaxing holiday and that's what we got, if you don't want to join in with the activites you don't have to and don't get hassled to do so.

Tipping is optional, we found the service consistant wether we tipped or not and it was always good. We spent about $70 on tips, don't forget to tip the ladies who dispense the hand gel.

We met some really nice, friendly people from all over the world although, I would say that the first week was better than the second when more Brits started to arrive and the behaviour of some of them made you feel embarrassed to come from the UK.

Don't bother the Thomas Cook reps unless you want to buy one of their excursions, they aren't really interested in any other queries if the cash is not coming their way.

The Monarch flight from Newcastle was terrible. The seat pitch is tiny and the plane is not equipped for long haul flights. We were delayed an hour and a half going out and three hours going back. When we go back we will probably go from Manchester or book through a travel agent who can sell us premium cabin seats.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KazNewcastle's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“our christmas wedding”

ClubHotel Riu Mambo

5 of 5 stars
kent, uk
Jun 22, 2008

We stayed with a party of 16 at this resort for 3 weeks over xmas and we were married on the 26/12/07, the hotel staff who were involved with my wedding gave 101% service for our entire stay.
The rooms.
We were upgraded to a suit at no extra charge and the whole party were in rooms close to ours,

The food
ok most of the time, xmas gala dinner 10 out of 10. Freddie the dining room manager sent food and drinks to our room on my wedding day for myself and bridesmaids he was fantastic!

I would recommend this hotel for anyone who wants a wedding in paradise.

  • This TripAdvisor Member:
    • Liked — central location
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jems64's Summary
Date of Stay: December 2007
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: May 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“fantastic”

ClubHotel Riu Mambo

Jun 21, 2008
1/1 found this review helpful

I spent two weeks in the riu mambo with my sister(we are in our 50s) and my parents in their late 70s my mother is disabled, The hotel was wheelchair friendly. we had a fantastic time, there was no pressure to join in activities, the food was outstanding!!!!!. The whole place was very clean There was always a maid with alcohol gel for your hands on entering the resturant and leaving the toilets. You can choose which hotel of three to use except for evening meals. Would definately reccomend this hotel and am hoping to return with my husband next year.

  • This TripAdvisor Member:
    • Liked — Clenliness
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pzpanda's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: June 21, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“We just loved it!”

ClubHotel Riu Mambo

Jun 20, 2008
0/1 found this review helpful

Riu Mambo was great! We stayed there from 06/12/2008 to 06/17/2008. Great pools, excellent service, the staff is very, very helpful. They always called us back to make sure that our requests were fullfilled. We liked the food. Although a la carte restaurants did not impress us, so we prefered to go to the buffet.
We did not like the rooms, but we did not spent time there, only slept. It was very interesting, that air conditioning worked during the day, but did not work during the night. It was like a secret to us, because we heared many people complaining on this.
But the nature there is wonderful! The territory is very beautiful and clean! We definitely will come back!

  • This TripAdvisor Member:
    • Liked — balcony
    • Disliked — bed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mambo777's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: June 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“goin back!!!”

ClubHotel Riu Mambo

Jun 15, 2008
1/1 found this review helpful

i thought the RIU MAMBO was a brilliant hotel and holiday and would reccomend it to anyone who is looking for a sunny holiday were you can relax or do activities.
i am 18 and went on holiday with my family , my dad mam and 5 yr old brother and i had never been on a all inclusive holiday so wasnt really sure what to expect but i was pleasantly suprised.
i was never bored even before i made friends, the animation team (entertainers) work extremely hard all day long and make u feel very welcome and try to include you in all the games they provide throught out the day.
the nightlife here is also very good with a different show everynight for 2 weeks you are very unlikely to see the same show twice unless you visit an other hotel one evening and they are showing it that night. the nightclub in the resort was very good with a variety of music but discotours were done twice a week to the local club cocobongo in the neighbouring resort and is just for a small cost but is highly recommended.
the rooms were very good, they had everything you need for the time you spend in them, beds tv shower bath n a balcony, the maids keep them exceptionally clean and always leave a towel design for you to return to e,g, a swan
the food was gorgeous and ther was something to pick from for everyone with different things on offer everynight and day. i dont eat alot of different food bt i always found something to eat!
the drinks also wer lovely da waiters were more than happy to make anything you wanted and ther was a different special for you to try everyday, they only thing to be carfeul of is it you have spirits in your drink they put alot in so it doesnt take much to feel tipsy so jus watch how much they put in n ask if you would like less!!
my little brother also throughtly enjoyed the holiday and i would recommend it to familys with all age children ther was a kids club on twice a day with childrens disco's most nights in the mambo, also we noticed that most children wer at the mambo and not many at the other to hotels, the kids club offered different trips, including the zoo and a beach walk and did different themed days to keep the children occupied!
I am returning at the end of the year with people i met on the holiday so obv would highly recommend it to anyone!!!

  • This TripAdvisor Member:
    • Liked — the enteraintment and activites
    • Disliked — i liked eveyrthing! i has no faults with the holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woopwoop55's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 18-24
Member since: June 15, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of ClubHotel Riu Mambo

( 30-34 of 456 )
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