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Bahia Principe San Juan: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 1,738 Reviews
5.0 of 5 stars
680
4.0 of 5 stars
516
3.0 of 5 stars
202
2.0 of 5 stars
187
1.0 of 5 stars
153
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#13 of 51 hotels in Puerto Plata
Show Hotel DetailsHide Hotel Details
  • Rooms: 940
  • Address: Carretera Gaspar Hernandez km. 18, Rio San Juan (Hotel currently closed. Will reopen November 1, 2007) Puerto Plata Dominican Republic
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: All Inclusive resort on 5 kms of private beach, surrounded by vegetation - 70 km from Puerto Plata Arport, 55 km from Sosua. This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $182 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Bahia Principe San Juan

( 71-75 of 1,738 )
“just ok!!!!”

Bahia Principe San Juan

2 of 5 stars
sheffield
Jul 2, 2008
3/3 found this review helpful

This hotel is a really nice resort, its big and very well maintained.
Most of the staff are very friendly and helpful.
The staff are costantly cleaning everywhere and it shows.

The reception shop- Do not go there unless you have small change they rip you and dont give you enough change, they give you halls sweets to make up for it!!!!!

The hotel room was really nice we stayed in block a9 in room 1234 which was located near the beach and burger bar.

The food-We thought that it was ok the first week but just a little repetative, But the second was shocking you couldnt put a decent meal together, they have a different theme every night but i really dont know how because it was just the same.

The pools are nice but we didnt really spend time their we spent most of our time on the beach which was nice. it was dark sand but the beach was nice.
We didnt get bit by the sand fleas but be warned they are out there. We saw alot of people with there legs covered and they looked painful.

The entertainment was abit strange, as in the men really liked to dress up as women in thongs, they liked it abit to much!
They did do good shows some nights, but you have wait until 10 for it all to start because they have the same kids show every night which is a long time when you have nothing else to watch or do. The show finishes at 11 and then the row of bars where the shops are opens until 2am. But most nights we got that board of the entertainment and went to bed.
You would have thought because your stuck on your resort they would put something on that was really good.

We went on the ocean world trip which was absolutly amazing, It really made our holiday. We did the dolphin swim which was 175 dollers and the sealion encounter for 30 dollers.
Then we did paradise island which was really good aswell, the coach journey was quite long there and back but we thought it was worth it. You on a speed boat to tiny little island then you snorkel and feed the fish. This trip was 109 dollers each.

We only went to the italian al a carte and we didnt think that much of it so we didnt bother trying the others.

To sum it all up, We are not stuck up we are only normally used to late deals, little family run hotels.
But i dont think we would go back or recomend it to friends.
But if you do go, go with an open mind we didnt find it that bad.

  • This TripAdvisor Member:
    • Liked — the hotel grounds and the beach
    • Disliked — the food and etertainment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
darcy83's Summary
Date of Stay: June 2008
Traveled with: Other
Visit was for: Other
Age group: 18-24
Member since: July 02, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Great pool scene, Families with teenagers
I do not recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Really liked it!”

Bahia Principe San Juan

4 of 5 stars
Peterborough
Jun 27, 2008
2/2 found this review helpful

I went there with my husband's family and had an amazing time. My only super minor complaint was that we rarely had hot water to shower but given how hot it was down there. A cold shower the odd time was refreshing.

We arrived late at night. Got booked in quite quickly and were driven on a cart to our room.

The room was clean. No complaints with the maid service there. They were wonderful!

I have to say the beach was gorgeous. If you can, canoe, pedal boat to a secluded beach to the right of the resort. I found great seashells there and we enjoyed just hanging out there for a bit away from the other people.

The buffet had a great selection of food. Many things to tempt your palate. Most nights they had theme nights and so we enjoyed the buffet very much.

The a la carte meals were good too.

The shops in front of the resort are pricey but we had a great time at the disco and had a BLAST with karaoke.

Because there were so many of us, we really didn't bother with the entertainment but it looked like they had the same thing every night? We did catch the Friday night show because it was different and it was okay.

The main pool was great. No complaints there. Loved having the swim up pool but we stayed at the beach for most of our stay.

The best drink ever were the Bahama Mama's! You can get them at the beach bar and they were so good. The Coco Loco's are quite good too.

Overall, it was a great experience and I would recommend it for anyone looking for a good, reasonably priced vacation in the Dominican Republic. Also, Jose on the shop strip is great! We didn't even have to call him for another round of drinks, he just brought them!

  • This TripAdvisor Member:
    • Liked — Beach, server Jose, food.
    • Disliked — Entertainment and the cold water showers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
caroldaniellee's Summary
Date of Stay: June 2007
Traveled with: Family (extended)
Age group: 25-34
Member since: June 27, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lovely - just a little isolated”

Bahia Principe San Juan

Jun 27, 2008
3/3 found this review helpful

This was our first trip to the Dominican Republic and it was real value for money. We found the food was wonderful and the main restuarant had different themes every night. They still catered for the "normal" foods as well on these evenings.

They have provided anti bacterial gel at all the entrances to the restuarants and everyone is encouraged to use it on their hands before they enter. In the two weeks we stayed there, we never experienced any stomach cramps etc. and thoroughly enjoyed the variety of foods available.

We went on the fiesta night, Laguna Trek and did the dolphin swim. Each activity was enjoyable, entertaining and memorable. The one thing that could be improved is the quality of food provided by the offsite restuarant when doing the fiesta night and Laguna Trek. But I think the large variety at the resort probably spoilt us!

The resort is rather isolated from any nearby towns and we needed to take a taxi with at least half an hour's drive to reach the nearest town. This isolation was one of the major drawbacks for the resort. It meant that we could not just walk off the premises and go shopping or sight-seeing. The shops available on site are obviously more expensive than what would be available at the many markets offsite.

Another drawback was that the main bar closed at 11pm. This meant that you had to walk up to the Hard Rock Cafe if you wanted to carry on socialising and drinking. The resort does provide a cart service which can be used by one and all to catch a lift to the Hard Rock or to take them back to their rooms after a long night at the Hard Rock! This is an invaluable service for anyone with a hip problem, limp, etc. (It just takes a call to reception asking them to send the cart up to the cafe or catch it just outside of reception.) But still, the bar could have remained open until at least 1 or 2am.

The entertainment shows were another area that could be improved. The staff are friendly and really try hard. They are talented and beautiful. They just a better choreographer!

The rooms were clean and comfortable. The mini bar is a bit of a joke as it only had one sprite, one coke, one lager and water. These get replaced every day. But hey, ho! With all inclusive this really was not a major issue!

We really missed not hearing the latest music while in the resort and by the end of two weeks we were tired of the local music. We thought that they could have varied it better e.g. played international music during the day and local music during breakfast, lunch and dinner. (The disco played the latest international music so it is not as if they did not have access to any cds.) It would have been nice to sing along and relax to music we knew while swimming, sunbathing, sitting and drinking, etc.

Overall, we would rate our stay there 8 out of 10 and definitely would go back again. It was a wonderful holiday at a wonderful resort with wonderful staff.

  • This TripAdvisor Member:
    • Liked — Clean and comfortable
    • Disliked — Aircon was temperamental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scoop1234's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Older travelers, Families with young children, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Really relaxing holiday”

Bahia Principe San Juan

3 of 5 stars
Dunfermline
Jun 23, 2008
2/3 found this review helpful

Just returned from a 2 week trip to this hotel. A little teething problem at the start - room had 1 bed and we asked for 2 beds - only took them 3 tries to get it right and the room we ended up with couldnt be faulted.
The hotel and its grounds are lovely, but the Prinicpe Shopping Street was very disappointing. Everything was very over priced - obviously to get you to spend your holiday money as there were no other shops/malls in walking distance. I paid £1.00 for a Twix - oh well what you have to do for a bit chocolate! You are warned - you must only stay at this hotel if you are looking to just relax and unwind for the 2 weeks as you are 1hr 15 mins from the airport and you are in the middle of a field!
The buffet food was nice, but a bit repetative and their 'themed' nights a bit pathetic. There was always a queue for the bacon on the days that they had it, but all in all you couldnt fault the amount to choose from.
The Mediteranean restaurant was nice and the food there was lovely, although not a lot of choice for starters and desserts. The Italian restaurant was dire - buffet for starters and sweet with your main course being served to you - you can get the exact same pasta dishes every night at the buffet, but it was nice to be served part of your meal.
We never managed to watch the nightly entertainment - passing and watching them entertain the kids was bad enough without the thought of having to go back at 10pm to watch them try and entertain the adults - mainly full of people drinking to excess and people wanting to ignore their kids for a few hours.
The staff are very helpful and courteous - we had a good laugh trying to hide from the guys who were working at the Scuba Centre - in the last week we had to run into the sea to get away from them, but they were polite just a bit full on.
We did the Carribean excursion - we were flown in a 16 seater aeroplane, bused to an old sugar plantation, walked down 200 steep steps (you dont have to climb back up them though), on a paddle boat for breakfast (we had been starving before this as it was now 10.30a.m. and we were picked up from the hotel at 5.30a.m.,) picked up by speed boat out onto the Carribean - this was superb and the speed boat captain was good fun. We stopped at what they called their public baths where we swam in crystal clear water with white white sand - looked at starfish and fish, then off to Sanoa Island for 3 hours where we were wined and dined then back on a catamarran with more alcohol then off to another beach (it did start to rain then, but we had enjoyed ourselves so much on Sanoa Island that it didnt matter) back to airport - got to hotel at 9.00p.m. all costing $309.00 - very good value for money although the tour guide was dire and managed to speak german much more fluent than english!!!
All in all this holiday and hotel were really good value for money and I would advise anyone that is looking for a lovely relaxing 2 weeks away from it all to book into this hotel. Oh and one more thing remember to take some nappy sacks as you are not allowed to flush your toilet roll (I thought yeuch when I had read this in other reviews, but it actually wasnt bad and there were no smells coming from our bathroom!!) If you are reading this review enjoy your holiday and ignore anything said about people pinching from hotel safes or food poisoning - the people and resort are very friendly and keen. Just make sure you give them a tip at the end of your stay - they really really appreciate it.

  • This TripAdvisor Member:
    • Liked — Floors cleaned and beds made everyday
    • Disliked — The expensive gift shops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennanne2008's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Other
Age group: 35-49
Member since: June 23, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pure paradise”

Bahia Principe San Juan

Jun 22, 2008
5/5 found this review helpful

Came back my holiday from the Dominican at the Bahia Principe about 3 weeks ago with my Fiance and 4 year old daughter. Took us a few weeks to get back to normal. Didn't want to leave as it was so good and never feel like this about holidays, we are normally glad to get home. We even hoped my flight would get delayed.
The Hotel was cleaned every day, the mini bar was filled every day also. The staff and people couldn't be nicer.
There was 4 restaurants, one big main buffet restaurant, a Mexican, an Italian and a Meditteranian. The food was delicious.
There was 3 pools, mini golf, tennis court, Casino, quite a few different bars, even a swim up bar, a disco, a kids club, swingpark and the beach was literally at your door.
I could go on and on. We enjoyed it that much that we are thinking of going back next year to get married there.

  • This TripAdvisor Member:
    • Liked — Food, people, everything really
    • Disliked — Entertainment finished too early
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BahiaGlasgow's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 22, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $182 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Bahia Principe San Juan

( 71-75 of 1,738 )
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