I don't know where the BAD reviews stayed but it could'nt have been H.V.G.B. or are they just hard to please !!! It's not a 5* luxury hotel but you get what you pay for, 4* enjoyment !!
The food was fine in the buffet, always found something to eat. The tables were kept cleared and spotless, the staff work so hard. Some reviews have said that they could never get a table or a clean one, well if you go at the most popular times to eat then you may find it harder to get seated but we worked around this by going after 8.p.m. and never had any problems.
We loved the a la carte resturantes, except for the Carribean on the beach but that was personal choice.
We were a party of 3, myself, husband and son aged 15, we also met up with friends that we had met last year in Turkey (hiya Julie and Chris). We hardly seen our son as soon as he got there he made lots of new friends and there was always something for them to do like football, snooker, pool games, the kids club reps work so hard especially if you have young kids, there is always something going on for them most of the day and evening.
The wave pool area is fantastic (although a little slippery) be carefull as we seen quite a lot of people slipping over at the waters edge. You can get snacks here after 12.30 p.m. we were looked after by Antonnio the waiter for 2 weeks (a small tip each day goes a long way !!)
Our room was nice, cleaned daily with fresh towels but some rooms were a bit small and dark, we heard quite a few complaints about the rooms but you only spend a few hours in there each day mainly sleeping so i don't know what the problem is really. The air con in the rooms is good although a bit loud through the night when you're trying to sleep.
The mosqittoes are a problem, everyone had lots of bites all over them, except for me, haha!! they don't seem to like me, thank god !!
Can't really comment on the family evening entertainment as we did'nt really see much of it, what we did see looked o.k.. we spent our evenings in the Adult only bar which was great with air con and music. We also went to the casino on the complex most nights to have a little flutter on the machines.
Please don't let the BAD reviews put you off the hotel, i was worried before we stayed, everyones opinions are different and as they say you can't please all the people all the time !! WE LOVED IT !!!!
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