Just came back from the annual Girl Friends Getaway. We stayed for a long weekend (July 10-13). I can't say enough about this place. The beauty, the staff, the atmosphere. It was wonderful. From the time we arrived we were treated like royalty. It helped that the resort was only about half full. We tried 2 of the restaurants and were pleased, but not blown away. But the regular breakfast, lunch and dinner buffet was fantastic. If you couldn't find something here, you must be starving yourself. The beach was lovely with the palapas dotted around. We found one that we came back to again and again. It felt like there was an air conditioner under it the sea breeze was soooo wonderful. The pool is very very large and there was room for everyone. There are so many activities that are free you can't possibly get bored. From the wine tasting to the casino, every minute you could find something to do until you passed out from exhaustion. I must also say that it was one of the best beds I've slept on outside of my own home in quite a while.

I've read different reviews of how the staff is not that friendly, well we did encounter some that were sort of "indifferent" but never rude. I never felt uncomfortable.

The Girls and I are definately looking into coming back here next year and I'm trying to talk my husband into making this our winter getaway in February. We were looking at Cabo but might just come back here.

Let me first begin by saying that I had a good time at the Paridisus Palma Real. The beach was radiant and the pools were fabulous. But I thought I should share with others my experiences with at the resort. We (My husband and I with our 13 month old along with another couple with their also 13 month old) choose this resort because it was beautiful, and the amenities where what we wanted. Since we were traveling with two babies, we opted for the “Family Concierge” service at an extra cost. This service was convenient as they give you a walkie-talkie upon you arrival. You can use this from anywhere on the property to get in touch with your concierge. He/she is available to reserve pool/beach cabanas and lounge chairs (not that was necessary to do so – it was very slow), make dinner reservations, spa reservations, and other reasonable accommodations that you might request. Having this service with two babies was helpful, we just laid out at the beach/pool, call her and she would appear. She also kept us informed about resort activities.

However, I was not so impressed with the family concierge service or the resort itself during my fist 48 hour stay. First, they gave us a room that smelled disgustingly of mildew. At our first inquiry about the smell we were told that because it was raining outside, we would incur the moldy smell. With a 13 month old this was immediately a concern for me. When we asked if we could see another room, we were told that we were in the best building and that it is genuinely only stinky because of the rain. “It should go away.” After the 3rd day and still that wet, mildew smell, we asked again if we could “see” another room and the new room had no smell what so ever. I immediately felt lied to. We proceeded to change rooms after having to endure that smell for three days.

Also upon our arrival, we were starving after traveling there. We ordered room service at 4:30 PM. We didn’t actually eat it until 9:30 PM. Yes. 5 hours later. We contacted room service several times to check on our food and were apologized to and said that it is delayed because of the rain. However, after more calls we found out that our order was lost and we had to re-place it. This was at 8:30 PM. At this point we were extremely upset. We were in a stinky, cold, and wet room with no food. For a second I thought I had gone to jail! I was paying a not so cheap price to be treated like a prisoner. Oh, and there were ants everywhere, even in bed. Tip: I also took a mosquito net for the baby’s crib (totsinmind.com) I was bitten 6 times he wasn’t.

Generally speaking, the food was not that great to me. I was expecting more of a DR flair to the cuisine. Instead I got a mix of Mexican, American, Asian & Italian fare. The restaurants were all very nice but to me, the food was just okay. I kept calling the restaurants “the beautiful lead in to the big let down.” My favorite place to eat was Naos, the buffet. The selections were huge.

I’m torn as to whether or not I would recommend this place to others because all-in-all it was a good vacation, the grounds were beautiful and relaxing. But I do think that it is over priced considering that I had to sleep with the ants.

Ten or more different individuals have had their credit card numbers stolen and used as a result of our trip to this resort. Sysco salespeople from across NY state who won a trip for successful sales visited this resort for a long weekend in June and now, more than ten of us have charges from various places including businesses in So. California, Florida. Hotel has not made an effort to reconcile this problem. When the hotel was contacted, they stated that they were aware of a problem but could not do anything about it. Stay away or have your credit card number stolen!!!!

The most amazing honeymoon destination, especially if you're looking to just relax and not worry about a thing. Pedro, the Royal Service bartender, was great and knew just what we wanted and had it waiting for us when we got down to the pool/beach. Many restaurants onsite to choose from, lots of variety. The rooms are luxurious and clean. Pillow service was a plus. In room breakfast was my favorite meal.